[Resolved] Idea / Idea Net Setter Postpaid — unwanted billing after disconnection | |||
Dear sir, I would like to inform u that i am a past idea cellular company customer and due to some reason, I had disconnected the postpaid connection of idea net setter on[protected], and cleared all the dues till date and surrendered the Sim with the disconnection/surrendering application of surrender of sim as well all the services and disconnection of net setter but then also a bill amounting Rs 315 had been send to me on 16of april whose invoice no is [protected]. For which i had registered a complaint on 29 april 2011 at Appellate MP of idea and received communication Id:[protected] on 7may from them. Through this communication id i had registered another complaint at Ccare MP of idea cellular on 9may and received Docket Ref No.:[protected] and they had replied that ur bill will be canceled but then also another bill amounting Rupees 457 has been delivered to me on 16may,whose invoice no is [protected]. As no work has been done to my complaint till today , so I beg consumer complaint forum to please kindly listen to my request and take a serious action against idea cellular limited and withdraw all the current bill as soon as possible and cancel all future billing as the sim is disconnected and unwanted billing gives me mental illness o[censored]nwanted dues. And apply a cost/penalty according to the Consumer forum act against idea cellular limited. Thanking you yours faithfully Customer Detail Complaint detail Name-ShreyashGupta Address- 1502, napier town, idea net setter no- [protected] opposite petrol pump, jabalpur idea A/c no - 1.26255894 482001 (M.P.) Docket Ref No.:[protected] Alternate no- [protected] communication Id:[protected] Email id- [protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear sir,
I would like to inform u that on 29 april 2011, I had lodge a complaint to you for the rent reversal of invoice no [protected] & invoice date 15april amounting Rs 315 Which you had successfully registered and solved the complaint for which I thanks you with regards.
But after lodging the complaint to you which u had solved earlier, they had again issued a bill to me of invoice no [protected] and invoice date 15may amounting Rs 141(current charges)+Rs315(old balances)=Rs456.
But while seeing the bill for the invoice date 15june & invoice no [protected], I came to know that Rs315(old balance of invoice no [protected]) had been reversed, but then also an amount Rs 141.92(old balance of invoice no [protected] ) is due.
So please kindly listen to my request and also withdraw the bill which i had described above as well as all the current bill as soon as possible and cancel all future billing as the sim is disconnected.
Thanking you
yours faithfully
Name- shreyash gupta
net setter no- [protected]
idea A/c no - 1.26255894
Old Docket Ref No.:[protected]
Old communication Id:[protected]
I would like to inform u that on 29 april 2011, I had lodge a complaint to you for the rent reversal of invoice no [protected] & invoice date 15april amounting Rs 315 Which you had successfully registered and solved the complaint for which I thanks you with regards.
But after lodging the complaint to you which u had solved earlier, they had again issued a bill to me of invoice no [protected] and invoice date 15may amounting Rs 141(current charges)+Rs315(old balances)=Rs456.
But while seeing the bill for the invoice date 15june & invoice no [protected], I came to know that Rs315(old balance of invoice no [protected]) had been reversed, but then also an amount Rs 141.92(old balance of invoice no [protected] ) is due.
So please kindly listen to my request and also withdraw the bill which i had described above as well as all the current bill as soon as possible and cancel all future billing as the sim is disconnected.
Thanking you
yours faithfully
Name- shreyash gupta
net setter no- [protected]
idea A/c no - 1.26255894
Old Docket Ref No.:[protected]
Old communication Id:[protected]
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i will think so this complaint will be resolved and make sure you are right and will reply you later.
thankyou