Idea Net Setter — Nonsense customer service

Address:Bangalore, Karnataka

I am using an idea 3G net setter, i used to recharge with 950 (now 949 even customer care people don't know the plan details),
Usually within 1 week they will tell 6GB is over and will degrade my plan to 2G speed But for last time from the time of my recharge itself i am not getting any speed and i have registered many complaints but they are not at all responding, even i went to there outlet in KR road, they don't even know anything,
My issue is not corrected for last 3 weeks and my plan is going to over, this is not the first time i am facing the problem,
Model No E1732
Sim No [protected]
So just think before buying the product, it may work for first 2 week !!!
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Dear Sir,

We wish to inform you that your complaint for GPRS related issue has already been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

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