Idea Netsetter — Cheated from company in relation to speed

Hi,

This is Hitesh, working with MNC in EON SEZ kharadi. IDEA guys used to come to our company to provide corporate connections. Once I was told by the idea fellow that netesetter would be a good option to buy and will give you atleast 100 kb/sec. I was convinced with him and I purchased a new netsetter connection on 3rd week, May 2009.

When I login to the connection, my god what the hell is this?????????Really bad service. I have reported several complaints but finally not done with problem. Idea service people could not resolv emy problem by saying the max speed would ony be 20kb/s. I was chetaed from Idea peple before and after buying the product. Really its too bad/ and relative talk to me/customer.

Now i am fed up eith idea speed, which even took 30 sec to open google home page. I have decided to quit the connection. I want my money and reimburse other wise I need to take further steps against Idea . I will also talk to my HR people to not ot entetain idea as they chested the customer everytime.

Kindly look in to my problem and do something because now I ma least interested in using idea netsetter and thus want my money back.

Thanks,
Hitesh Saini
B2-502 Rakshak Nagar
Kharadi Pune
[protected]