Idea Postpaid Connection — Call drop Echo problem

Idea Postpaid Connection — Call drop Echo problem

A Amit Ved from Hyderabad, Telangana

I have two connections from IDEA Andhra Pradesh [protected] [protected] I have been facing a call drop and echo problem from last 40 days. I have logged official complaint at Idea call center on 18th november 08 regarding the issue (complaint ID[protected]. However there are no action from IDEA side. I called up IDEA call center on 8th dec 08 three times. Every time i called the CC executive said that there are no issues from there side and problem is with my handset (which is not the case as i use 3 or 4 different handsets) and when i demanded to transfer the call to manager, they put me on hold and subsequently dropped the call. The impact of this issue is that whenever i am making a call and echo or calldrop happens i could not talk to other party, however idea happily charges me for it. Please let me know what kind if action can be taken from my side Was this information helpful? No (0) Yes (0)

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Comments

Ponuganti prasad

from Hyderabad, Telangana

Hello sir/madam,

On 13/02/09 I applied for Idea post paid connection.So on 16/02/09 my number activated.But 17/02/09 you disconnected the connection.After then I submited Proof and Residencial address.MY mobile number: 91 - [protected]. But our agent said dially definetly activated today onwards.But cannot activate up to now.So if you provide it i feel very happy other wise please return back my money as early as possible.Our agent name Ganesh.And his mobile number: 91 - [protected] and Raju his mobile number is 91 - [protected].I think they don't have any certification.

So please take care action on them and activate my number other wise i will do police case on them.

I am waiting for you reply.

Thanking you.

BHAVIN SONI

from Vijayawada, Andhra Pradesh

DEAR SIRS MY IDEA NO. IS [protected].
I WANT INCOMIING CALLS LIST BETWEEN 17/05/2009 TO 22/05/2009.
SO SIR GIVE ME INCOMING LIST AS EARLY AS POSSIBLY.
YOURS FAITH FULLY
BHAVIN SONI