Idea Prepaid Mobile — auto deduct amount from account

Idea — Deduct Amount from my Account

From 8 june, 2009 to 9 june, 2009 I lost Rs 9 from my IDEA account number [protected]. This is a prepaid number. When I call to cusmtomer care they told me that I sent SMS in roaming at night. But in reality I have not sent any message on these days from my account. I rarely used SMS service through last 3 years. I usualy prefer to call rather than SMS. When I ask to customer to stop my SMS service they refused. I asked the number on which I sent SMS as per their record but they refused to give me numbers details. I also lost Rs 26 some days ago but that time I am not sure. But when I watch my account reality comes and in two consecutive days Rs 9.00 deducted from my account. So please help me on this.

Regards,
Dinesh Kumar

My Mobile Number is [protected], Address enquiry send my email

Idea Prepaid — automatic charge deduction

Dear Idea..
I have frequently noticing automatic deduction of charges from my prepaid account.
I have informed your customer care officials n number of times, asked them @ closing all the facilities (sms, club membersip blah blah) that would accompany when I recharge but it seems nothing is working out.It is extremely frustrating, annoying circumstances I have been facing.Please take up this issue ASAP and relieve us from such fraud.

Idea — deducted amount

Dear Sir;
Please inform me Why Rs. 10 has been deducted from my Account. I called on costmer care and was told that there is no service activated. kindly see this problem and intimate me as soon as possible.

Thanking you
yours sincerely
satyendra tiwari
[protected]

Idea Prepaid — auto deduct amount from account

dated 5.1.01 from my cell no. [protected] auto deduct amount Rs 52 after 6 days again deduct 109 from balance without any information. Suresh

Hi,
My name is Ramesha customer of idea cellar with mobile number [protected]. Raised a service request for deducting my money when I access the internet even though after 5 Rs internet package is activated.
Incident details: The 3rd of January I had activated 5 rs internet package, after successful active of the service started using the service. Used 3.41 MB of data in my 75 MB quota. Even though at first time 69.88 rs and second time 1.18 rs deducted.
For the above I had raised a ticket with idea cellular to refund on the same day and request no: 1-[protected] the resolution time given is on or before 04-Jan-2011 12.48 PM.
But till now my request is not processed and the customer care executives not responding properly on the request I had made. If I ask to connect supervisor or manager to discuss on the above matter they are putting me in hold and disconnecting after 25-30 minutes. I am so frustrated following it with you.
I never expected this kind of support from the leading cellar company like you and kindly look in to this and solve the problem ASAP. Otherwise tell me if you can’t resolve problem, I will switch to different company who can give me the better service and satisfaction.

From your frustrated customer
Ramesha M
+91 [protected]
Office mail: ramesha.[protected]@hp.com

call deatils [protected] in IDEA

i have recharged my IDEA PRE PAID mobile no [protected]. through ICICI-Netbanking. The recharge amount was Rs. 25/-. the amount was deducted from my net-banking dedit card as well. & REF. NO. is[protected] But i have not received the talktime as yet. pl do the needfull

Idea — Deducting Amount

i requested sevaral times in idea cuastomer care to deactivate Channel 99 renued, customer care responded it allready deactivated these services, and no other services activated in your account. 2 days before Igot a message that channel 99 is renewed to your mobile. But I have not activated that service. Idea service got automatically activated & I lost Rs.5 from my balance. What can I do? Plz deactive my avoide service as soon as possible.
Mobile number- [protected]

yes idea is deducting customers balance by providing automatic services according to their own will . its true if they continue like this they will loose all there customer although they provide very good internet speed and signal. i started using idea on my phone only for net .and keep no balance in it. EVEN my other family members have stoped using it. they are just spoilling there reputation in market.