[Resolved] Idea Prepaid Service — poor services | |||
According to Indian Govt rules any prepaid customer can change his prepaid compnay without change his mobile number with short charges and documentation or formality. Now poor and third class services provides by the idea company. I want to use portabilty service, I want to change my prepaid compnay (Idea to Reliance) so i was activated portabitliy charged/serviced on 6th april, Reliance compnay fullfill all essential formality regarding to portabilate the number, but since till no any service activated by the idea company employe's. I was contact to idea showroom but there employees are unable to given a appropraite answer to convencing to me. The Idea compnay did not given permission to portabilate or change the SIM to me, without no any particular reason. Main aims of idea compnay is no break and change his customer so I face many problems regarding portability service, kindly help me as possible. I am waiting for your response. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
sir,
am using idea number [protected]..And i am facing many problems .I have called customer care many times. I am not getting incoming calls from last 12 days.Their is no problem in hand set.As i am idea maharastra customer i was forced to contact custmer care centre which is chargeble service as presently i am in mumbai. Eventhou i called 8 times losing lot of money for attending problem, no solution received.
am using idea number [protected]..And i am facing many problems .I have called customer care many times. I am not getting incoming calls from last 12 days.Their is no problem in hand set.As i am idea maharastra customer i was forced to contact custmer care centre which is chargeble service as presently i am in mumbai. Eventhou i called 8 times losing lot of money for attending problem, no solution received.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Prepaid — poor service
sir,I am using idea number [protected]..And i am facing many problems .i have called customer care many times but they fail to do anything.everytime they register my complaint and give 24 hr time.but evreytime they fail do solve my complaint and my complaints number is[protected] ,[protected] &[protected].my complaint is that after call or message balance is not shown and am unable to do coupon recharge also..i have wasted many coupons.....please do something and solve my problems.....
Shivav.