Comments
Idea telecom — detecting balance without reason
Respected sir,I buy a mobile connection in year 2010 from idea my mobile no. is[protected].But from 15 febuary 2001 on ward they detecting/cutting my balance on dailybases without my permission .Then i made conntect in IDEA costomer care but they don't gave me proper response even they didn't write my complain ,then i sent a email to their coustomer care,but they are consistent with their wrong attetitute.
Please help me and give me my money back.
mohit siyag
idea no.[protected]
Idea — WRONG/UNFAIR/ILLEGAL DEDUCTIONS.
SIR,I M USING IDEA CELLULAR SERVICES FOR MORE THAN 2 YEARS NOW.
I M USING PAID INTERNET SERVICES.
IT COST ME 30 RS PER DAY.
HERE WHAT MY OPERATOR DOES IS ,
" "EVERY TIME I CONNECT MY MOBILE TO PC AND DIAL INTERNET CONNECTION THEY DEDUCT 5 RS FROM MY MAIN BALANCE AND WHEN I DISCONNECT INTERNET CONNECT {BY PROPER METHODS} THEY DO NOT REFUND ME 5 RS WHICH WAS DEDUCTED INITIALLY.
THAT MEANS APART FROM 30RP PER DAY IDEA IS CHARGING ME 5 RS FOR EACH SESSION/CONNECTION.
i.e 30 rp+ 5 rp[for every connection]
which is unfair because i already pay them 30 rs per day.
ALSO THE CONNECTION AUTOMATICALLY DROPS DOWN AND BALANCE GET DEDUCTED.
IN SIMPLE WORDS IT IS COSTING ME ALMOST 50-60 RS PER DAY
THAT IS ALMOST 20-25 RS MORE IS GETTING DEDUCTED.
HIDDEN COST OR UNFAIR MEANS OF MAKING MONEY IS IMPLEMENTED BY IDEA.
PLEASE HELP ME OUT SIR I M REALLY FEELING HELPLESS.
Idea telecom — wrong and abusive language used
sir i have purchased a sim from local ditributor in sagar (m.p) after sumiting my profile details 2 times to the distributor my number is not beging started yet and in both timnes my documents were ok but some mistake were made by the diributor itself in filling up the form . after two times also i my sim is not activeted after the i called my mr sachin area incharge of idea in sagar so he used a very rough and abusing language to me so i request u to take some action against mr sachin his contact number is.[protected] and pls see why my sim is not activated.thanking you
gaurav jain
[protected]
Dear Sir,
We wish to inform you that refund of Rs.15/- has already been updated for your Idea account. On 18/12/2012 For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Ideacellular
We wish to inform you that refund of Rs.15/- has already been updated for your Idea account. On 18/12/2012 For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Ideacellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Subscriber — Illegal detect the balance
Sir detection of balance wuthout reagon and then i hav call to know the purpose then they are saying "Galti se kat gya youth card galti se kat gya and apka balance aa jayega 3 days me" then again call kiya manne "why in three days then he says me kuch nhi kar sakta fir manne kha ki me trai ko complain krunga then usne kha pls hold and after some time call disconnect ho gye." sir if without reason asse balance katega to why we can trust on mobile subscriber...so plz there should be panality on the mobile service provider if they detect the illegal balance.....if we hav no balanc then we cant use any service so ye itna time kyu lagga rhe hai balance vapas karne me...thnx sir
plz sir rply soon
mayank goel
[protected]@gmail.com
[protected]