[Resolved]  IDFC Mutual Fund — Cancellation of SIP

Address:

Ahmedabad, Gujarat

COPY OF A LETTER SENT THROUGH REGISTER AD TO CAMS, REGISTRAR OF IDFC MUTUAL FUND, AND KOTAK MAHINDRA BANK IS AS BELOW BUT NOT GETTING ANY SOLUTION. MY EMAIL ID IS [protected]@yahoo.co.in


Through Register AD

From,
Daxesh Chandravadan Khajanchi
14 JinMangal Bunglows, Akash Tower Lane
B/h Chief Justice Bunglow, Bodakdev, Ahmedabad
Folio No 821391/15
To, Date: 13th December, 2010
Computer Age Management Services Ltd
Ground Floor No.178/10, Kodambakkam High Road,
Opp. HotePalmgrove, Nungambakkam, Chennai -600 034
Phone[protected]/ 3911 5565 /3911 5567/39115561

Sub: Discontinuation of SIP w/o prior intimation

Dear Sir,
I had applied for systematic Investment Plan for you Scheme 203-SCPEF Growth with an amount of INR 2000 per month
to be debited to Kotak Mahindra Bank Ltd, Navrangpura, Ahmedabad, savings account number [protected]. The same
was confirmed from your side vide your letter 31-Jan-2008, Env. No. 806 wherein you had mentioned "The SIP under the folio
number and for the scheme / plan / option mentioned herein shall end by 14-Feb-09."
I am in receipt of "Balance Confirmation cum Account Statement" by ordinary post and to my surprise, it contained
details which were irrelevant against my calculation. As per your above mentioned letter, the SIP was to end on 14-Feb-09
and thus my purchase at cost would amount to INR 26000 but contradictory to the fact, the statement mentioned cost of
purchase at INR 16000. I checked in my files and as per your Account Statement from 01-Jul-2008 To 30-Sep-2009 noticed that
last SIP was carried out on 15-Sep-08 in place of 14-Feb-09, as Balance Units mentioned in both statements were same.
A few days later, I approached local Ahmedabad Office of IDFC at Zodiac Avenue, Ahmedabad and explained my query. The
lady noted down all relevant details and also took a photocopy of my latest Balance Confirmation and Account Statement and
subsequently informed to be replied in a few days. There was no reply so I visited again about a week later and was informed that
my SIP had been declined by my Bank and was asked to approach the bank. As my bank was just across the street, I visited
them immediately. Upon giving them all the details and photocopies of relevant documents, I was asked to wait as these issues
had to be escalated to their Head Office. I again visited them twice and was finally replied that the issue had arised due to wrong
mandate. Some mandate relating to change of name from Standard Chartered Mutual Fund to IDFC Mutual Fund
I have visited both of these office quite a few times after this but both of them blame it on the other. There has been no
issue of ECS Rejection due to non availibility of funds and thus I believe the resolution lies with either one of you. Now I am
restless and tired of visiting them as they are not ready to co-operate and so I hereby request you to look in the matter and
credit units to my account at the prevailing NAV during the pending SIP period of 5 months. You are requested to send a working
sheet containing NAV for below mentioned five month period along with final amount so the cheque can be issued in your favor.

Missing Period SIP Purchase - Instalment SR No

[protected] Instalment 9/13
[protected] Instalment 10/13
[protected] Instalment 11/13
[protected] Instalment 12/13
[protected] Instalment 13/13

Please note that if a resolution related to the above subject matter is not received within 7 days from receipt of this letter,
we shall be forced to approach legal authorities for further actions at your cost.


(DAXESH CHANDRAVADAN KHAJANCHI)

cc: Kotak Mahindra Bank Ltd
Chandan House, Opp Abhijit 3,
Near Mithakali Six Road,
Navrangpura, Ahmedabad 380009