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[Resolved]  IFB Microwave 30sc1 + Grill + Convection — Repair of Microwave under Warranty

We had purchased a 30L Microwave + Grill + Convection from IFB in early 2007. The microwave stopped working in Oct 2007 and was repaired.

Again the Microwave has stopped working in Dec 2007. A complaint was registered with IFB (Complaint No. 1382426) on 9 Dec 07 but as yet the microwave is not repaired by IFB.

This is very poor service from such a renowned brand in India.
WHY ARE INDIAN CONSUMERS ALWAYS GETTING POOR QUALITY PRODUCTS AND EVEN WORSE SERVICE.

Please resolve this complaint asap.
Parveen Kumar
Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

I totally agree with the above complait that IFB provides one of the worst Customer cares in India. The same thing happened with me , I have bot a 20 L Convection model from IFB and its been a month and still IFB has not send any executive for Demo of the product in spite of calling their customer care several times
This is more of an SOS to IFB. Likewise, I too bought a IFB 30SC1 Microwave oven +Grill + Convention. All of a sudden, the oven came to a grinding halt is such a way that it remains confusing. When plugged on the lights come on but no heating action. Thinking that the heating coil might need a change we registered a complaint with IFB. I totally agree with the above complaint that IFB provides one of the worst customer care and after maintenance service.After over two weeks of constant telephonic reminders from my side their engineer finally turn up only to tell us that the above model is outdated and hence no spares are made available. I found this to be really ridiculous It certainly does not augur well to a brand name IFB.

I totally agree with the above complaint that IFB provides one of the worst customer care and after maintenance service Currently I am at the cross roads and wondering what is to be done. IFB please don't do this to those who sincerely patronise your products. Please suggest what is to be done. You can mail me on [protected]@hotmail.com or reach me on [protected]. I do hope I receive some helpful suggestions and support. Please help
Sujataarghya's reply, Sep 26, 2020
IFB sells cheap substandard products these days with high price.

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