[Resolved]  IFB Washing Machine — Water not draining out while spinning

complain No. 2268293 dated 07/10/2008...water not getting drained. Engineer turned up after registering complain with ur toll free no., and reports that the motor is not working properly and is to be replaced and the cost will be Rs. 2650/-. I have to report that dryer is working but water not getting drained. The water gets drained when the load is of bed sheets, but when the cloths is the load water not getting drained. In this case why the motor is to be replaced, do not under stand the logic.

If some one can guide me and advise the solution or the only solution is motor replacement.
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Aug 14, 2020
Complaint marked as Resolved 
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We are from bangalore only and after calling n number of times to your stupid callcenter there is no one to respond nad very rarely responds vigoursly and never cares to attend the complaint.

We really did mistake by purchasing this bad quality washing machine.First of all it just not spins and more over doesnot drains water out.

This is just waste of time in using that.About cleanliness please don't ask.Not even 1%.

Its total waste over this stupid machine.

If somebody from your company is really concerned about this issue please spare some time to attend this compalint and do the needful.
As per my recomendation, my boss Mr.I.S.Rai & Mrs Manna Rai had bought one fully automatic wasing machine of your make. within the warranty period the machine was started giving problem by not draining out the used water. A complaint was lodged vide No. 3349069 dated 07-08-09. After long chasing to customer care of your Farm, personnel related to repair of same had attended the same on 20-08-09 and leaving the machine faulty they had erased the complaint from the list. I became very uneasy in front of my boss. Kindly look in this matter and take immediate action to repair the same at an urgent basis, such that I can able to face my boss with your goodwill and my cofidence. Your early action in this matter is solicited.
I do have the same problem it spins and rinse the cloths but does not drain the used waters .

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