[Resolved]  Indane Ajai Gas Distributer Vellore — delay of cylinder delivery

Hi,

This is venkat. My father has registered to refill the cylinder when 11th day of received previous cylinder. He had forgotton the rules that the minimum period of refill booking is 15 days. But distributor also accped that booking. Then he was waiting till 50 days then finally he visited today in that distributor office. they told your booking date is below the minimum period and they rebook today date only. they told cylinder will come after 15 days only. If you want transfer your connection to any other distributor.
At present empty cylinder only available in my house. My father is worried about the distributor feedback.Today he is going to take a new private connection at the cost of Rs.2500.
My question is how they accept that booking below the minmum period. atleast they would've told while booking, or they book with booking date after the minimum period. I've beentrying to call indane gas toll freenumber [protected] since one hour.But its not connecting, So I'm writing a mail through this.I'm waiting one more day for reply otherwise i'm going to consumer court.

The distributor name: AJAY GAS Agencies, Sathuvachari, Vellore dt.

Thanks
Venkatraman