[Resolved]  Indane — delay in supply of refill after booking & refusing to weigh the refill cilynder

Sir,
I am a consumer of Indane LPG with consumer no. SGA 3399 and the name of my distributor is M/s Sahuwala Gas Agency, K.K.Mart, Neamatpur, P.O. Sitarampur -713359, Burdwan, W.B. Every time I booked for a refill these days it takes at least 20/21 days to supply. And more disturbing is the fact that in spite of repeated requests the deliveryman was not weighing the refill cilynder at the time of delivery, promising to do it next time. This time I booked for refill cylinder on 08/06/2008 with cash memo no. 1210. After several requests the deliveryman came today on 22/06/2008 to supply refill but again he declined to weigh the cylinder. I refused to take delivery this time without weighing and the deliveryman went off with the cylinder without delivering. I am afraid that unless necessary action is taken I will have to accept this illegal practice and request the distributor to supply refill in his way and time.
Even phone no. and address of consumer complaint is not displayed at distributor's office. I shall be obliged if you kindly arrange for necessary action.

Yours faithfully,
KAUSIK BANDYOPADHYAY