Indane — REGULATOR REPLACEMENT c no. 11597

Dear Sir,

I got transfer in my company job; so I wanted to transfer my Indane gas connection from Madurai to Trichy. I had connection with Ramesh Gas Agency, [Indane dealer] customer id 31404. When I approached them, they said u just bring the receipt during the registration withus; take ur cylinders and regulator to trichy. That time, becoz of power cut, they asked to come another day. So, I brought my cylinder with regulator to Trichy. Again another day I approached them to give transfer voucher. They said that it cannot be done; we changed the policy; you should bring cylinders & regulator. I said Its already installed in Trichy; how it is possible. But they never mind it. They are sticking on their new statement. Already I transferred my connection without surrendering cylinders but now they are giving statements in contradiction. If they told in the very first time itself, I was able to do so. Now, I`m in Trichy. But they are asking cylinder & regulator becoz of rule changed. Kindly look up this issue.

lindane — non replacing defective regulator

Gas lickage through the upper valvue of Regulator. However the agency not replace the defective regulator

autherised charges for the replacement of faulty regulator should be well informed on net as well ason notice board