[Resolved]  Indane — gas wt. is less than 14.2 KG and reported several times but no action from society and dealing persons misbehaved.

Sir,
I applied and got membership of NTPC.EMP.CONS.&THRIFT CO-OPT. SOCIETY in the year 1991-92 and accrdingly I used to purchased gas 3-4 times in a year since then. But several times I complained that the weight of gas is less than 10 kg instead of 14.2 kg. but the above society person were not taking any action.Now in this area there are lot of small business men are using gas cylinder for cooking and after using 7-8 days they used to return that cylinder to gas godown . The responsible clerks are giving delivery to good behaved man like me. And more over in NTPC Colony maximum users are using heater also beside indane gas and so maximum people were not aware of this things also.
Knowing the above fact you please take necessary action so that we get the proper goods in proper time. And please watched it without giving notice to them. And more over my suggestion that if the agency is giving to any unemplyee students or any business men then service will be better because the society person are NTPC Employees and it is difficult after doing 8hrs.duty to give good service to members or purchaser of indane gas. Further I am requesting to you that please before taking any action my name should be kept silent, other wise what ever I am getting service now in future I may not get it .
regards.
APURBENDU GANGULY
QTR.NO. B-2077
NARMADA VIHAR
NTPC COLONY
POST. JAMNIPALI
DIST. KORBA (C.G.)
PIN-495450
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Aug 14, 2020
Complaint marked as Resolved 
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Indane Gas — The GAS cylinder not containing Gas as defined of 14.2kg

Dear Sir,

We are customer of Indane ( Cust No. 11356) . We were delivered a Cylinder which we had put on 17.12.11 and there has been hardly much o[censored]tilisation of Gas. We are a family of 6 members and we only use Gas to cook food only which is also in the morning. In the aftrnoon only 8-10 chapatis are cooked and in the evening again about 14 chappatis, one dal and soup in winters. Normally it has been availble to get thru for 25 days. This time it has been just 6 days and on 23rd morning the Gas was empty.

We have been getting Gas frm Mohanil Gas Service, IIT Chowk, Near Essex Farms.

We have been trying to contact your Toll free no. [protected] there is no reponse, we tried 23411282, there is no response & 23411654 the no. does not exist. There was another no. for Leakage[protected] ( there was no response ), another no.[protected] which is obviously a wrong no.) .

ONE OF INDIA'S LARGEST GAS SERVICE INDANE OF INDIAN OIL, HAVING A VERY BAD CUSTOMER PROCESS AS NONE OF THERE NOS. DEFINED ON THERE INVOICE ARE AVAILABLE TO ANSWER OR HELP A CUSTOMER.

Would request if you can take up our complaint.

Regds
Sandeep Singh

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