[Resolved] Indane Cooking Gas

[Resolved] Indane Cooking Gas — leaking cylinder

S S.Ramamurthy from Nashik, Maharashtra

Consumer No:22760; Cooking Gas Agency, 3A, Malavia Ave, Chennai 600041.When we brought in a cylinder for use, we found there was a hissing noise.Gas smell was noticed.Complained to the gas agency at about 9 a.m. Service man came at 5-15 p.m. He changed the rubber washer at the cylinder neck. Leak continued He changed another and another five times !. He failed. Thereafter he removed the ring(washer) from the used cylinder and fixed it along with one more washer The regulator is more than 30 years old and seems rickety. Since the system could not be brought into service even by changing the washer with 5 new ones, I feel the problem may recur. 2. I have paid a deposit for the regulator as well as the cylinder. The maintenance of these is the responsibility of the gas agency; but I have been charged Rs 40/- for this. This is unfair. I request you to instruct the agency to refund the amount. Thanks S.Ramamurthy .. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

dr nishant jain

from Mumbai, Maharashtra

Indane Cooking Gas — leaking cylender

this is in regard to the complain about the poor service at SINDHU ENTERPRISES, POCKET A,23 A, DILSHAD GARDEN DELHI. I received a gas 3 days back and found the cylender to be leaking. i personally went to the center and made comlpin about it three times but it has not been tyaken care of. kindly see that it is seen as soon as posibile as it is very risky. the giirls at the counter are arogant.
please lok into it as it is bringing dis reput to the center.
Dr. Nishant jain
coustomer no. 21580
C-562 , Adinath bhawan
near jain temple
r block
dilshad garden

pravee01

Indane Cooking Gas — Leakage from the cylinder

Dear Sir/ Ma'am

Gas is leaking from the new cylinder during first use itself. Need immediate replacement.

Consumer no-143981
Dealer - Golden Flame, 42/139 C, New Ballygunj Road, Kolkata - 39

Thanks
S Varma

[protected] / [protected]

shanky_68

from Tellicherry, Kerala

Sir, atleast they have attended your compliant. in my case when i contact the emegency cell on sunday first they have given one contact No. when try to contact the same was not attended. again i have contacted emergency cell this time they have one more to complaint. This time 1 lady has attended and told who have give you this No. I am on leave do not distrub me. ( I do not know what problem they have in their office) again i contacted the emergency cell they have given another no of an servicemen, This time servicemen not attended only his wife attended. finally after 3 call my complaint was attended and he told the problem is of distributor and you should approach the distributor.the next day after so many efforts my leaking cylinder was replaced. Till that time i kept the leaking cylinder out side in open area. This is the way the emergecy cell of IOC providing service to their customer. Only god can save our country

AKSHAY SIMHA K

from Bengaluru, Karnataka

INDANE gas cylinder delivered without cylinder washer and they have not even checked it by opening the seal of the cylinder.
Today dated[protected] at 9 AM our cylinder was emptied and hence the extra cylinder which was delivered earlier without any safety checks on 6-7-17 by Yeshaswini gas agency, Mahalakshmipuram, Bangalore was installed by my mother and within a fraction of seconds the entire kitchen and our dining started to smell with cylinder leak and quickly we noticed it and immediately we called a local person who has fixed the new rubber ring washer in the cylinder.
The negligence towards the safety of consumers by agency and company would have caused a serious damage to the entire family.