Indane Cooking Gas — non-availability of regulator

Indane Cooking Gas — non-availability of regulator

P Pratip Kumar Basu from Pune, Maharashtra

Recently I relocated myself from Baroda to Bangalore. I had surrenderred Two cylinders and regulator at Baroda before shifting from Baroda at its authorised Dealer. The Transfer document was submitted to the local Dealer at Bangalore (Ananth Gas agencies, Near Old Airport) on 12th September'09. Although the gas cylinders were delivered at my residence on 16th September'09, the regulator was not made available to me even after the lapse of more than a week. I was informed by the said agency that the regulator is out of stock and availability of regulator is uncertain, We have been following up with the agency every alternative day but in vain. You would appreciate that cooking gas is an essential commodity of life today. Shall be grateful if you would look into the matter for appropriate resolution. Was this information helpful? No (0) Yes (0)

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Comments

shekhar singh

from Bengaluru, Karnataka

Indane Gas — non supply of gas and regulator

i submit my tv of delhi to tarna gas servive, mandi (HP) on 23/8/2008 to get sv and dbc gas cylinder and regulator but till date nothing is supplied to me and i am making my food on arrangement basis without fuel and asking for bribe

kknanda5

from Bhubaneshwar, Odisha

I have booked Indane Gas on 04/12/2010 vide Booking No.578, but till today that is 23/12/2010 I am yet to receive the cylinder. I have been contacting the dealer everyday and there is same reply "it is sent today". Very poor response.My dealer is M/S. Maa Mangala Indane, Bhubaneswar.When they are not allowing booking within 21 days of delivery with the assurance that within 48 hour of booking the gas will be delivered. I have observed Gas booked after my booking are receiving the gas through the means which can be guessed.
From: Kishore Kumar Nanda.Consumer No.KLG=20914

kknanda5

from Bhubaneshwar, Odisha

I have booked Indane Gas on 04/12/2010 with the retailer M/S.Maa Mangala Indane, Bhubaneswar vide Booking No.578 (Reference Consumer No.KLG=20914). I am unfortunate till date(today[protected], I am yet to receive the gas. For 1st few days when I have contacted the dealer it is replied that there is strike. From 20/12/2010, I am receieving the same reply that it is already sent & you will receive the same. I feel the customer care is very poor and it is understood that we are at the retailer's mercy.When Gas cannot be booked within 21 days of delivery with the information that it will be delivered within 48 hours, is it ther service. Please look into the matter and improve service and deliver the gas booked under reference.
From: K K NANDA. Consumer No.KLG=20914(Indane Dealer "Maa Manga Indane, Bhubaneswar)