[Resolved] Indane Cooking Gas — Cooking Gas Cylinder not delivered even after 19 days

[Resolved] Indane Cooking Gas — Cooking Gas Cylinder not delivered even after 19 days

S SUJOY KUMAR HORE from Delhi, Delhi

Dear Sir, This is to inform you that I have booked for a cooking gas cylinder on 29th Dec'07 from Gurgaon Gas Service and my consumer no. is 42219-G. I regret to mention that till date I've not received the said cylinder. I have tried to reach the contact telephone nos.[protected]/2330462/2322062. It is 19 days now since the booking has been done, as my second gas cylinder is also going to get exhausted in another 24 hours!!!I've already been communicated that the second cylinder can be booked only after the first booking is executed. I request your concern to kindly take a note of the matter urgently and take necessary action for delivery as I would be running out of cooking gas by tomorrow. Please treat this as urgent and most important. Thanking you. Best Regards, SUJOY KUMAR HORE B-96, Jalvayu Vihar, Sector-30, Gurgaon Consumer No: 42219-G Mobile no. [protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Rajen Ghosh

from Pathanamthitta, Kerala

This is to inform you that Indane has services in Faridabad (Rainbow Gas Service) is in doldrums and is not giving proper services to the customers.It is an ongoing issue for years. They do not book the cylinder in time. They do not pick up the phone and in case if they pick up the phone the lady over there is very rude and harsh. she does not seem the understand the importance of one's problem.
The Area Manager Mr. Maurya is not cooperative and he does not take care of the issues at all. he does not pick up his phone even.

Sometimes the GAS Agency gives less GAS and does not weigh the cylinder and the cooking gas is finished before 15 days.

My consumer number is R-14049 Springfield Faridabad.I do not have a cylinder and if necessary action could be taken to send a gas cylinder to me would be appreciated.

I would appreciate if this issue is taken care of as soon as possible.