[Resolved]  Indane Cooking Gas — Abnormal delay in supply of Cylinders

Dear Sir / Madam

I introduce myself as a Customer to Indane Cooking Gas. I am residing at # 52, Kaikondarahalli, Near Bus stop, Carmelram post,
Sarjapur Road, Bangalore 560035.

My Gas connection is thro you dealer KK Indane Enterprises, near Iblur bus stop in Sarjapur road vide Consumer # D0064322.

This time we have booked for cylinder on 11th August but regret to note that as on today (29th Aguust) we have not received the Cylinder supply from your dealer for reasons not known to us.

We are not getting any clear status inspite of our repeated follow up calls / personal visit to the dealer's place.

One one hand we are literally struggling with such hsort of short supplies and on the other hand we are really surprised as to how Indian oil / Indane is able to manage with such dealers in today's COMPETITIVE WORLD

Kindly check with the dealer from your side and resolve the issues at once

rgds...Meenakshi

note : You can contact Santhosh for further details @ [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Only thing i want to know is the delivery charge. I was charged extra 15 Rs which was not included in the bill i received from the gas agency. If the company is charging it then why it is not included in the bill. And if the deivery boys are doing this then what is the company doing to stop it.
Even for us he is charging 30rs per cylinder delivery. When i went and spoke to the shop person he acts as if i am asking for some bribe. He says if you want timely delivery you need to pay, Looks like they are all colluded for this amoutn which is tax free.

I have raised this complaint with indane gas agency now we have to see how they address this issue.

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