[Resolved]  Indane Domestic Gas — Compulsory Booking of Gas Cylinder on every Three months interval.

Dear Sir,

I like to inform you that, very recently - nearly seven months ago my husband brought Indane LPG connection (Indane Gas) to our kitchen and I am very happy to use that product and Indane recommended green stove but there is a confusion regarding my consumption of LPG gas in our kitchen for cooking meals for only two members as up till now we have taken only two cylinders during the last seven months and the last cylinder is still working efficiently and it seems that it will go another two months or more considering the current rate and nature of consumption but the local distributor (Kolkata) and their delivery man warned us that Indane gas company rule is that- you have to book at least one cylinder on every three months of interval otherwise you cannot book the next gas as the Gas Booking Computer will automatically locked the booking and the supply of Gas will be stopped against our connection! In my opinion this is very peculiar rule forcefully applied to the Indane subscribers. How the Gas Company can impose such strange rule to their consumer when they suggest to use the ISI recommended gas stove and consumption efficient equipments to save gas and the PCRA is also suggested us to use pressure cooker and utensil with lid etc. and other precautionary measures to save gas!?

Moreover we are vegetarians so cooking time is also less than non-veg cooking and as the other members of our family are staying outside Kolkata for the occupation otherwise the rate of consumption of Gas / pressure on the gas consumption is very low in our present kitchen for two members only and as I always stay cautious to save gas by using several gas savings methods to save gas and as well as our hard earn money my 14.2 Kg domestic cylinder lasts longer that specified three months limit.

Petroleum products are in the verge of extermination in near future there will be no gas or other petroleum products if we do not think for better use of the same without imposing limit on use or gas saving methods, as the natural resources are exhaustible in due course and not permanent so Indane gas company must encourage to save gas and consumption of the same must be at minimal level by using gas saving methods instead of imposing forcefully rule of one cylinder in three months limit so, please consider my suggestion to extend the limit - one cylinder in six months. Or, preferably at-least to one cylinder in one year as minimum consumption at the earliest so that the small family like us can use gas for domestic kitchen without any wastage. Otherwise we have to returned our hal[censored]sed cylinder and purchase the new cylinder to maintain our connection.

I have tried to submit my feedback to Indane Gas website but due to an error I cannot submit this complain cum suggestion to the appropriate authority, hope the Gas Company will take proper action to change the rule regarding this "One Cylinder in There Months Limit" for helping the consumer like us.

Regards,

Prativa.