Indane Domestic Gas Cylinder — Irregular delivery and no proper response

 
5 Reviews
Ahmedabad, Gujarat, India
 johnson pathrose
Dear Sirs,

It is a regular habit of M/s. Subhlaxmi Indane, Bopal, Ahmedabad, who is the local Indane Gas Distributor that as and when a customer do book their Cylinder, they will give us a normal delivery time of 5 - 7 days time. After failure of receiving the Cylinder, if the customer wants to lodge a complaint or to remind them, either we won't get the Telephone Connection or proper reply from them.

Their regular practice is that though the telephone is ringing, they will reduce the ringing sound of the telephone instrument and let it ring as much as.

Here, I would like to give an example of the last / recent gas booking with them. My Consumer No.12006 - Johnson Pathrose.On 3rd August 2010, I called up them and booked my cylinder. In turn, they assured that cylinder will be delivered within 2/3 days. However, after a lapse of 5 days, inspite of my repeated telephonic reminders I fail to receive the same. Upon my teletalk with them on 10th morning, I have been informed that I will get the cylinder by afternoon / evening of the same day. But I have not received the same by 5.30 PM in turn, I have visited their Office from where I have been informed that by 7.30 I will get the Cylinder which went in vain. Yesterday, i.e. 11th August 2010 morning again I called them and then also I got same reply that I will get the cylinder by 5 O' clock. But after 5.45 when I visited their office and shouted about their nuisence, at last 7.30 I got the Cylinder. Please note that in the delivery slip, it is clearly mentioned that the booking date is 3rd August and on the same day itself they have sold the cylinder in black and regularly they were telling lie.

There is a similar case with my college in my Office - Namely Mr. Shailesh Pandya, Consumer No.17748 who had booked for his cylinder on 30th July 2010 and till the time of writing this complaint he has not received the cylinder, inspite of his regular efforts daily. Yesterday, for him also I have asked to expedite the delivery which they flatly refused.
Please note that my friend is having only one cylinder and having a joint family with him.

Now you can understand the situation of customers who are suffering unnecessarily because of the irresponsibility of such type of agencies who are selling the cylinders in black and earning double amount to they emergency customers by not supplying the regular customers.
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Comments

Domestic Gas — Irregular delivery

1) Enormous delay in delivring the gas cylender
2) Demanding extra money than the cash recept
3) On enquiry with the gas agency , repeted false information have been giving by them.

4) Unnecessary shouting /harazing (concern delivery person name Mr. Srinivas contact mobile no [protected]).
5) Gas Agency name and address: SRI VENKATESWARA ENTERPRISES, NO 8 , PIPE LINE,BAHUBALI NAGAR, M E S ROAD,BANGALORE-560013.
CONTACT NO OF GAS AGENCY
[protected],23451933,23451833.
Kindly look into it and do the needful.
Thanks& regards
SHASHIKUMAR K.M.
CONSUMER NO 616963.

Indane Gas — Irregular supply and no proper response

Pls note hv been booking cylinders with M/s Chella Agency, Tambaram and the supply is erratic.
They do not answer calls properly and suply is erretic and cylinders not supplied in order of
seniority.

Feel the cylinders are being diverted to somewhere, where they get more money.

Reqst that this compliant is looked into . The staff members behave arrogantly to customers
Dear sir
This is for the complain for Dixit gas agency.Khicharipur delhi 110091.Details are on 30 jan 2008 I book consumer gas to dixit gas agency after 4 days they provide gas to me . The total weight of gas was 28 kgs. I refuge to receive gas. This is not first time always they do like this and always i complain to that people but they puple are to useless that till date they nither deliver gas to me nor they are doing need full. this is common word for that people that today gas will provide....
This in propriter cell no. +91-[protected] but he never receive call about gas.Thats why I finaly deceided to complain to indian oil .
I hope better support from you . kindle inform me what action was taken on my email .
This is my detail

Kishan lal
B-18. Gali No.2 west Vinod nagar Delhi-92
Consumer No. 36678
Mobile No. [protected]

Sri Venkateswara Indane Gas Agency — poor service and no proper response

my gas service no-13273.I have booked gas cylinder before 18 days till now i have not got the gas cylinder.If i go ask them they are responding properly.Concern this compliant as soon as possible.My mobile no [protected]...

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    Indane Domestic Gas Cylinder - Irregular delivery and no proper response