[Resolved]  Indane Gas Agency Asal Durg Entt, Jaipur — Non-receipt of delivery of cylinder

To: Concerned Authority,

Due to the recent change/decision of automatic booking after 30 days has turned into a problem of delivery. I am consumer of Indane Gas being dealt with the agency ASAL Durg Entt., Gandhi Path, Chitrakoot, Jaipur. The last delivery given to me was on 22nd May-2006 and the delivery person came to me with cylinder on 6th July which means after 15 days of delivery. I asked to come back becaue I do not have the empty cylinder to take the delivery. If delivery man comes after 30/35 days, I would have option to receive the delivery. I made a complaint on this with Agency and the lady assured me to give delivery again after 30 days. But even after 45 days I did not receive the delivery even after making another complaint. Now I understood that my booking was cancelled twice and asked me to book it again. I think it is a case suspecious and the ageny is getting flexibility to black marketing and the genuine consumer is facing serious problem. Now, I am unable to fire my stove without gas leading to problem in feeding/ending my school going children.

I want an explanation and quick delivery.

Your immediate action is awaited.
thanks
Jolly