[Resolved]  Indane Gas Agency — Too much delay in issue of transferred gas connection

Sir/madam,
I got the Indane gas domestic consumer connection transferred from Bangalore to Bijapur on[protected] and submitted my Photocopy of T.V.bearing Number [protected]. to Ravi Indane gas agency, Bijapur on[protected], for confirmation meanwhile I lost my orginal T.V. on the same day and i asked for the format for obtaining duplicate copy of T.V. the format was not availble with the agency and they had no idea about the format and I contacted sales manager of Indane gas agency and he mailed me the format and I submitted the filled in format along with Notary and photocopy of lost T.V.and I resubmitted all the documents on[protected]. and after that till date they have not issued me the gas connection and iam goining to their office daily with the reply that they have not confirmation or they donot have cylinders in stock. Iam Assistamnt Engineer in karnataka Urban Water Supply and Drainage Board, leaviing all my hectic work load i have to spare time every day to enquire about the connection. Iam spending daily Rs. 300/- since from 60 days due non availability of cooking gas. This is happening with a educated person. think the status of the illiterate. Do something which would teach how to give customer service.