[Resolved]  Indane Gas Agency (Premier Gas Dehradun) — booking of cylinder

Dear sir,

Pl. guide me : My IOC gas connection Transferred from Roorkee to Dehradun. My residence is near Sewala Kala Chowk on GMS Road .(Near to St.Jude school) dehardun on which gas agency will provide me gas connection and i have TV for Roorkee to dehardun, what other documents required.

Sir,
It has been experienced that LPG Gas Cylindres provided by Indane Gas Agency Banjarawala, Dehradun are always leaking. The reason may be as under;-
(a) LPG Cylinders are not distributed directly from truck available on site at distribution time. The cylindres are kept at store and latter 2-2.5 kg of LPG is being taken out to sell the same in black market.
(b) It has been exprienced that all LPG Cylinders issued to consumers were found leaked. No action has been taken on verval complaints so for by the Agency.
(c) LPG Cylinders being distributed through home delivery system were also found leaked. Sources experienced that 2-2.5 kgs of LPG Gas is being taken out in the store by employes of the Agency regularily. The Agency supervisors are not keeping a watch on the happening.
Pl investigate the matter before it become a public issue in forthcoming session.

I am an customer at EUREKA GAS AGENCY providing Indane gas at Dehradun, my name is Tarakeswar bhattacharya. Instead of repeated complaints delivery of gas is not being done in 2 months time. There is a psudo scarcity that is reasoned & cylinders are blacked by the agency at higher price. The attitude of the staff is pathetic towards the consumers & they turn a deaf ear & make false commitments when visited for making complaints. People who have booked later having relations are provided with the gas & consumer booking serials are not maintained. The worriest feature is that there is nobody to scrutinise these issues . Instead of my repeated complaints to several forums there is no improvement in the service & systems. Everytime i have to personally visit the Gas van driver & pay him some extra money to get the gas .
My earnest request is to please look into the same & get the agency cancelled to some non corrupted proffessional agency so that the consumers are benefitted.

This is stella gas no:19532. I am the member of premier gas agency. I booked the gas 13th september, till now i didnt received the gas. The agency people said that it will reach within another 3 to 4 days. How can we manage that for long time. Please take an action and give the exact date of delivery as soon as possible.
contact number [protected]

INDANE OFFICIALS KINDLY CHECK THE IRREGULARITIES DONE BY PREMIER GAS AGENCY IN DISTRIBUTION.

THIS IS THE WORST AGENCY IN DEHRADUN. NEITHER THEY RESPOND, NOR THEY DELIVER CYLINDERS ON TIME. STILL THEY ARE CONTINUING WITH THE AGENCY. IT SMELLS ROTTEN SOME WHERE. THIS SEEMS TO BE A RESULT OF CORRUPT NEXUS. ALSO THE CYLINDERS THEY DELIVER SHOULD BE WEIGHED.
WHY THE MATTER IS NOT BEING INVESTIGATED.

It seems that Premier gas agency have beeen given a huge no of customers which they are not able to handle. They can transfer consumers to other agencies. Indian Oil offiicials may think.

i have transferred my gas connection to dehradun.
for that i contacted the shiva gas agency, from last one month i went there several times but they are not even submitting my documents. more on every time they told me that i have to come on some other day.
there excuses are like - regulator is out of stock thatswhy we are unable to resume your connection here.
and also saying that they don't know when these regulators stock will come, sometimes they are telling that cylinders are out of stock. i don't know what to do.
pramod rangar

Dear sir
I have consumer no 227972. I have booked a gas on 2no November with the registration no. 199. Till date I did not receive my gas. Despite making several phone call to the agency I did not get response of even picking telephone by the agency people. This does not behove good on the part of agency like Premier Gas Agency Basant Vihar Dehradun. I lodge formal complaint so that the delivery of gas could be done at the earliest.

Prof S K Thakur

dear sir
my consumer no is 21963049. i have booked on 24 aug .till date i did not receive gas.Despite making several phone call to the agency I did not get response of even picking telephone by the agency people. This does not behove good on the part of agency like Premier Gas Agency vasant Vihar Dehradun.


shubham singh rawat