[Resolved] Indane Gas Agency — Refill Booking Problem Indane Gas Agency

ajaynarang

from New Delhi, Delhi

Address:

Uttar Pradesh

hi,

I am resident of Indirapuram Ghaziabad and i am really frustrated now of Indane Gas Service facility provided here from gas stations Jhandapur Gzb.

90% of time i try Gas booking number to book my gas it remain busy and sometime it rings and suddenly after that become busy for hours [like someone delibrately kept it busy] , i could not get time to go and book my cylinder. Reason why month to month i am facing this issue and numerous time i have to purchase cyclider at very high cost because no other option left.

Please sort this out at-least provide the other way of doing gas booking may via SMS i could not find the number to use. Doing that in delhi much easier as compared to ghaziabd

Regards
Ajay Narang

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anthony dcruz

from Delhi, Delhi

Dear Sir,

I, Anthony D'Cruz is Resident of Munirka is having Gas Cylinder Consumer No.6302. I am not at all satisfied with the services provided by M/s.Arjun Enterprises-Munirka. Mr.Mukesh one of the staff members talk in such rude manner to the Customer that is is un-tolerable. In the month of November'2011 I had booked the Gas Cylinder. It took almost 10 days to supply me the cylinder. On 26th December'2011 I had booked for Gas Cylinder and till 02.01.12 I did not get the cylinder and I was told 30.12.11 and 31.12.11 that it has already been sent but till 31.12.11 evening 6.00 the delivery boy did not turn up. Since two days they were giving us the wrong information to us. on 02.01.12 I called up and Mr.Mukesh picked up the phone and I asked him why you people are giving us the wrong information. He was very much rude with me and asked me when you have got two cylinder you should always keep one cylinder re-filled in stock instead of troubling us. You kept calling us three days that is why the wrong information is given. Then I said it my headache your job is to supply the cylinder when it is booked. Then he said no we cannot do like this. More the November'2011 cylinder got finished with in 20 days of re-filling. I am very much confident that, the delivery boy are mixing water in the cylinder. Serious action should be taken with the Agency Staff members and the Delivery Boys. First of all they should be taught how to talk, handle and behave with the customer.

I hope serious action will be taken against M/s.Arjun Enterprises for late supplying the Cylinder and mis-behaving with the customer. More over proper check should made with the delivery boy that, how they mixing water in the cylinder.

Thanks & regards

Anthony D'Cruz

navee33

from Gurgaon, Haryana

Arjun Enterprises Indane Gas agency — Late Delivery And Leaking Cylinder

Dear Sir,
My gas agency no. 1954 and are gas agency is Arjun Enterprises.
we received a cylinder from the above company on[protected], due to leakeg in cylinder we are not using it from the same day. we made many calls to register are complaint but bo one is receiving are calls to hear and please help me out
my. Cont. +91-[protected]

Thanks & Regards

Naveen Kumar