[Resolved] Indane Gas Agency — late delivery of cylinder

tirthakamal54

from Kolkata, West Bengal

Address:

West Bengal

Dear Sir,
I receive my supplies of LPG cylinders from Indane Gas Agency of BD Market, Salt Lake, Kolkata on a regular basis ever since the outlet at AE Market, M/s Banerjee Gas Syndicate, shut down. The recent mode of booking is through mobile and the consumer is given a booking number. After a few days the consumer is intimated over the mobile of the generation of cash memo number. After that I do not know when the cylinder gets delivered because the first time I booked through my mobile, I received a booking number and then after a few days I received the cash memo number with the assurance that the cylinder will be delivered shortly. That was just before the Durga Puja. After a few days I was intimated over my mobile that the cash memo had been cancelled. On enquiry it transpired that the delivery man had come and finding no one at home he went away with the cylinder.This was an absolute lie as I was at home throughout the day.
My next booking no. is 249483 and the cash memo generated is 10054 dt. 27.09.2011. I have not yet received the cylinder and I have run out of gas at home.I am in terrible situation with Diwali only a few days away.
Can I hope for a help ?
Tirthakamal Mitra, AE 724, Salt Lake, Kolkata-700064.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

lalan singh

from Gurgaon, Haryana

SIR, I M CONSUMER OF GEMINI INDANE GAS AGENCY NAJAFGARH. MY CONSUMER NO-25004. I M ALWAYS FACING LATE DELIVERY OF GAS CYLINDER. AFETR 22 DAYS I M BOOKING AND LAST 4 MONTH 10-12 DAYS LATER CYLINDER IS DELIVERD BY AGENCY. PLS SEE THE MATTER.

tirthakamal54

from Kolkata, West Bengal

Dear Sir,
In continuation of the complain against Indian Gas Agency, BD Market, Salt Lake, Kolkata-700064 dt. 21.10.2011 regarding inordinate delay in delivering gas at my address AE 724, Salt Lake, Kolkata-700064, I would like to bring to your attention that today's enquiry has revealed that booking no.249483 made from my mobile and the corresponding cash memo generated against it, messaged to me on 27.09.2011 on my mobile are in someone else's name!!!
Will the appropriate authorities please take steps to stop such malpraciises ?
Tirthakamal Mitra, AE 724, Salt Lake, Kolkata-700064.

Monoranjan Roy

from Chennai, Tamil Nadu

SIR, I M CONSUMER OF SEVA FUEL INDANE GAS AGENCY NIMTA OF 24 Pgs(N), WEST BENGAL. MY CONSUMER NO-032807. I M ALWAYS FACING LATE DELIVERY OF GAS CYLINDER. AFETR 26-30 DAYS I M BOOKING AND LAST 11 MONTH 10-12 DAYS LATER CYLINDER IS DELIVERD BY AGENCY. PLS SEE THE MATTER.

N.B-The Behaviour of the Propietor of the Agency is not satisfactory not only but also the staffs of the mentioned above distibuter is also not ready to finish a job in proper time.
Hence we request you please look after the matter with proper care.

With Thanks & Regards
Monoranjan Roy
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