[Resolved] Indane Gas — Worst Customer Service by INDANE GAS

tamilselva

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Dear Sir,

I am Thamil Selvan from Avadi, Chennai. We have gas connection from Indane gas, dealer is MV Enterprises, Avadi, Chennai. My Consumer No is 23635, I have booked a refill gas on 22nd Oct'2010. I have not received the gas cylinder yet, I have spoken with all the people in MV Enterprises (including Manager), but no proper response. The delivery man for my home is Ravi ( Mob: [protected]), he is using abusive language when I called him this morning. Agency had given the bill to Ravi, last week, till date he has not delivered the gas cylinder. Moreover, Ravi and the other delivery men in MV Enterprises are selling the gas cylinders for higher price ( Up to Rs. 700 ), thereby not delivery the gas Cylinders to their customers on time.

Today is 36th day, i'm still waiting for the gas cylinder. MV Enterprises had committed us, 10 days for delivering the gas cylinder, today is 36th day. I really dont know what is happening, PLEASE take proper action against the delivery man RAVI for abusing the customers like me.

I have some queries, please answer them.
1. How to escalate this case to higher authority in Indane Gas.
2. Is there a way to fine the agency.

Thanks & Regards,
Thamil Selvan K.
Mob :[protected].

Could you please take proper action against MV ENTERPRISES and the delivery man RAVI.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

balaji varaprasad ng

from Chennai, Tamil Nadu

Indane Gas — worst customer service

Dear Sirs

I am staying in Chennai city area Villivakkam 600049
customer # D0009500
Distributor Name : JEEVAN INDANE GAS AGENCY
My last booking bill no.D067904 DT.30.10.07 Bill Amount 288.05/-
Cylinder delivered today (10.11.07)
With reference to the above i would like to inform you that the delivery boy Mr. Ramesh insisted & harassed the cash amount of Rs.300/- for the above delivery my mother told that these things happens regularly during delivery and also he refused to check the cylinder for any leak at our permises.

Kindly take immediate action on the above matter.

With Thanks & Kind Regards

N.G. BALAJI VARAPRASAD
Mobile : [protected]
Resi. [protected]

Kumar Vikram

Dear Sir,

I am residing in Noida sec-51, taken connection from Agnihotri Services Sec-37.I have been facing issue reagrding the quantitiy of gas filled in gas from last 2 months, we are only 2 consumers at home and the gas gets empty in mere 15 days, although the weight of the gas is enough, I have logged the complaint to the service center, but still no body has bothered to come and check it. Kindly help, the service of Agnihotri guys are worst.

m.venugopal

from Chennai, Tamil Nadu

m.v.enterprises-indian gas — late delivery

The indian gas agency "M.V.ENTERPRISES", does not provide the customers their gas cylinders at proper time.there is a delay of atmost 20 days and above..also they do not respond properly on enquiry.i make almost 10 calls to this agency daily but still there is not even a single response ..even this month the gas cylinder booked on nov 12 was not received by me till now(8.1.2009). even the street in which i live does not receive gas cylinders at proper time and there is insufficiency of gas always...it seems that the agency is selling cylinders illegally.please take necessary and immediate action at highest priority on the agency"M.V.ENTERPRISES", N.M.Road, avadi, chennai-54, ph:26556515, 26555865, 26551554.

Rakesh

from Basi, Punjab

Indane Gas — Worst customer care and Late bookings

I am From RR Nagar Bangalore,my customer No. is 37182 from mysore Road Branch of Indane Gas....
My complaint is that the dealer provide the gas after 1 week on booking the gas,
and they give the reason load is not available, but they sell the gas for hotels triple the money of actual price....
If we tell that we complaint to higher authorities they don't care......
So, Please take care of the above as soon as possible, this problem is not only from
me, almost all the customer from this agent getting the same problem.

Thanking You

Rammohan Rao

from Hyderabad, Telangana

Respected sir,
I Mr. Mryunjaya Muthy customer of Indane gas, Brindavan gas, R.c.puram, Hyderbad 502032. Customer no:4348.
Sir, the agency has given the phone numbers [protected], [protected]
sir we are not able to connect these numbers even though after so many days of trying, if they are not will to lift the phone why they have given those numbers., The way they behave with the customer is ruthless., There are so many incedence can`t explain in mails, and also the service is bad. Please kindly check with the distributour and if the problem is geniune and also take the feedback of other customers take action against them.

Thanks

M.murthy

skjil66

Not only Mr.Murthy, but every one is facing the problem with this agency. This Gas agency is not at all give response to the customer calls. If someone can provide the IOCL official User Ids, we can place complaint.

Regards
Shaik Jilani Basha