[Resolved]  Indane Gas — no service from distributor

Address:

Bidar, Karnataka

INDANE LPG GAS Cylinder Complaints - Difficulty in booking – Difficulty in delivery – No answer to calls -
Prashanth Shendre s/o Ananth Ram Shendre
Address: H.No.3-3-1 Arkat Galli Chowbara Road Bidar 585401

Dear Sir,

Sub.: Gas Connection No.or Consumer No – 373
Distributor: Sanjay Home Service
Udgir Road Near Jail Bidar 585401

We face severe problems in booking our cylinder as we are normally not able to contact any of their numbers. Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding. This problem is existing for the last five year.

From last 5 years lot of problems with distributor as no service at time, no phone answering, no home delivery, when we book cylinder, the cylinder should atleast delivered in 10 -15 days of booking, they don't deliver & ask to register consumer no or s.no once again, lot complaints done but no effect.

Details of bookings of cylinders for your kind perusal...

20/07/2011 book s.no of registration as per dealer or distributor is 199 &

10/08/2011 book s.no of registration as per dealer is 36.

Despite repeated complaints the agency is not improving its service. Even after booking the cylinder we have visit them to remind them about the delivery.

Both cylinders are empty at home, struggling with this people to get single refill cylinder. All the time same thing is continued. Is this the way Indane gas treats their customers, now too much upset with the distributor, feeling helpless, now there are only twp ways to straight the distributor, either to approach consumer court or any news channel.

Reply in this regard on [protected]@yahoo.com or call [protected]. I hope I will get feedback within 24 hrs and an immediate action must needed is taken very soon to improve Indane gas service.

Thanking you,
Yours faithfully,

Prashanth Shendre
S/o Ananth Ram Shendre