[Resolved] Indane Gas — non delivery of refill even after one month | |
My Indane gas connection is with Lord balaji Gas Agency, No.94/A, Gengu Reddy Road, Egmore, Chennai-600008, and the contact Numbers given in their Bill is[protected],[protected], Cell No.[protected]. My connection No. is 10609. I had booked for a refill on the 20th October 2008 at 09.30 hrs using their Cell No [protected], and their reply was that the refill will come in 15 to 20 days. but the refill did not come till 11.11.2008. Every day we tried to contact the gas agency over the phone but all their phones were kept unreachable on purpose. The reason we could not go in person was because of the distance of 4 Kms from our residence.When we contacted them in person the Propretrix Ms I.Lavanya had said that thre was no complaint registered so no refill was sent. She had the audacity of showing their computer to show that the refill request was not registered. She also gave some new Cell numbers as [protected] and [protected], immediately i rang the first number which was not reachable. Moreover this is not the first time several times in the past also the refill came late. Is it necessary to go in person everytime the refill request is done ( that too travelling 4 kms for that) if so what is the use of the contact numbers given by the distributer. This leads to a lot of mental stress and wastage of money for travelling 4 kms. What is the method for redressal of this problem, also can I get a transfer to a distributer near my home. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Ref: My Consumer No. 9089 with M/s. Vimal Gas, Palluruthy -
[protected][protected][protected][protected][protected]
I booked for a refill on 16/Jan/2009 and till date it has not been delivered !! Please note that, it is a regular practice, that this agency (Vimal Gas) takes minimum 45 days to deliver a refill. Everybody is facing the same problem.
Kindly look into the matter seriously and sort out the problem as quickly as possible.
Awaiting your expeditious actions and a response to this e-mail,
Thanking you,
Yours faithfully
M.A. JOSEPH
Edacochin
Consumer No. 9089