Indane Gas — Delivery delays and booking problems

My Consumer No is VG18818, booking of LPG over phone of Veena Gas is impossible, phone remains always busy. Through IVRS booking done four times, 5th, 7th of January once each and on 13th twice. No action till now. Internet booking in tomogas.com, the register now is not opening.

The erratic and total failure of the booking system accompanied with huge delivery delays, if someone succeeds in booking, is causing nightmare for Veena Gas consumers. Please do something for the improvement.

M A Imam
Deputy Director
CEA, Min of Power
Govt of India
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Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.

Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.
my consumer no 44504 gauri enterprises palam new delhi. i have booked a cylinder on december 4, but i have not gotten after 12 days .This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team

also inform me [protected]

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