Indane Gas — irresponsibility of staff and dealy in gas cylinder supply

Sir/Madam,
Im U.Syed Ibrahim, a resident of Palavakkam, Chennai-41, and a customer of indane gas with the consumer no.67409 receiving gas supply from Malaviya Avenue gas agency, Thiruvanmiyur, Chennai. I received my last filled gas cylinder on 11.12.2008. I had to book for my next cylinder 21 days after receiving the filled cylinder. so i booked for the next cylinder on 31.12.2008 over phone. the person who received the call was a lady staff and she said i have booked one day earlier, i should have booked on 1.1.2009. When i asked whether i shall call the next day and book again she replied not necessary and said she will deliver the cylinder within a week. but till 15.1.2009 i dint receive any cylinder supply. when i enquired again a lady spoke and said that i should have booked on 1.1.2009, but she will try to supply cylinder soon. till today (19.1.2009) i havent received any cylinder. when i enquired today she is saying my booking date is only from 15.1.2009 onwards and it will take another 10-15 days for supply. Today it has been almost 40 days since i received my last cylinder. look at the responsibility of the staff sitting at the agency. i was made to call a number of times with no proper response. Till today for the past 40 days i havent received gas cylinder. what im i to day if this cylinder gets over.This is mental harassment for me. i request the higher officials to kindly see to this matter and send me the cylinder immediately.
U.Syed Ibrahim
No.2/281C, 7th Street, Kandaswamy Nagar
Palavakkam, Chennai-41.