[Resolved]  Indane Gas — Complain against poor service of Dagar gas service, sector- 3 Rohini.

To
The Senior Manager (LPG),
Indian Oil Corporation Ltd. (MD)

subject: Complain against poor service of Dagar gas service, sector- 3 Rohini.

Sir,
I am Narender Singh, residing in Krishan Vihar I have a connection(consumer no is 6205 on the name of my mother Kamla Devi) of your cooking gas. Each time when i booked the gas they people are not giving the booking no and after many reminders they deliver the cylinder in 10-15 days, the story is not over here i have to repeat this task every time when i booked the gas.They people don't have any sense of talking with customers and always talking in a very rude manner.
Now you please tell me how much time you take to get deliver a gas booking and to provide the gas at home. This is really ridiculous, we are just fed of it. Please take a necessary action regarding this issue.

Thanks
Narender Singh
Phone: [protected]
New Delhi
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The following complaints may be registered and action to be taken.
1. The office of the Bhatpaara L.P gas service of INDANE has been shifted from the 74, West Ghosepara Road Bhatpara to 32, East Ghoshpara Road Authpur 5 km towards north of Bhatpara and near Shyamnagar in the midnight without informing the public. We presume that the dealership of Indane Gas has been fixed based on the locality and easy approach of the housewives, Senior Cityzens and girls.

Our point of view whether this is as per rule or not regarding shifting of office.

2. Phone Booking is not accepted at all in this office. No body lifts the phone any time. The behaviour is absolulety putrit. Everybody has to present himself there for booking of cylinder. We request you to sort it out as early as possible.
I am Pravendra Singh, residing in 10 D/95, Vasundhara, Ghz. I have a connection(consumer no is 52596 on the name of Pravendra Singh) of your cooking gas.I am the Cosnumers of M/s. Yadu Indane Gas Seva, D-33, Site-4, Sahibabad Indl. Area, Sahibabad, distributors of Indane Gas is troubling us with all sorts. Firstly, I can not book the Gas through Telephone Numbers given by them as it is found engaged all the time, by chance if any of the line gets free the agency people are not responding the call. I have to go to their office 4 to 5 kms just for booking the Gas. Secondly, They will take the booking only after 23 days from last delivery of the refilled cylinder. Thirdly, They will take 10 to 13 days for delivering the filled cylinder. I have to survive.

Thanks
Pravendra Singh
Mob.: [protected]
My name is Deepti Mahindru resident of B-3/181-182 1 floor, sector-6 Rohini.My consumer no. is DT00487.my booking date is 16.1.2012.My refill booking no. is 7847 and cash memo 7883.I have got message from 544111 to deliver gas cylinder on 21.1.2012.But I have not received cylinder till 26.1.2012.I am suffering many problems because of this.Please take actions immediately. my mobile no. is [protected], [protected], 47536826.My email address is [protected]@gmail.com.

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