[Resolved]  Indane Gas — poor services from the local distributor

dear sir,
i sri biprada thakur consumer of indane gas (con. no. 06838lt) would like to draw your kind attention towards the folling facts which have been faced by me as well as other consumers of your distributor M/s
Surovi Gas Services, City Centre, Durgapur-713216.
1) Phone booking is rarely avilable, the phone is always busy or it rings without being replied.
2) SMS or EVIS booking service unavailable.
3) Further Gas booking can be done after 21 days from the previous delivary.
4) The distributor prefers selling gas from its counter rather than home delivary.
There are many allegations against your distributor but no-one wants to raise up the complaints as they fear getting bad service from the distributor.
Hence you are requested to take up the matters seriously and render immediate action for our benefit.
Thanking you,
Yours faithfully,

Biprada Thakur
MS 11/10 Bengal Ambuja, City Centre, Durgapur-713216 W.B.