[Resolved]  Indane Gas — poor service of gas supply

Dear Sir/Madam
There are thousands of family member are Indane gas consumer of Vindhyavasini gas agency, station road Buxar . I would like to tell about very poor service in supply of gas cylinders and very harsh in their response .There is a very pathetic situation of gas supply by that agency . It is a nightmare for consumer to get a gas cylinder. The dealer taking illegal advantage due to sole distributor of gas cylinder. The public is being taken for a ransom. Customers have to literally either beg or fight with them or each other. First of all they never deliver gas cylinder to room. Every one has to go personally to book. People may be seen qued in numbers outside gas warehouse. Secondly, after booking and lapse of 3 weeks time, the dealer did not deliver the gas. They always tears about less supply of gas cylinder by company but They always black market the domestic cylinders to commercial establishment for more than 600 Rs And put the domestic supply in trouble. If you want refill without booking you pay 600 Rs. or more or you will wait for two or three month.

I would like to draw the kind attention of concerned authorities towards this and i request them to take remedial measures. I think to solve these consumers’ nightmare problems stern action like rejection of dealership of Vindhyavasini gas agency should be taken. By looking rising number of consumer the no of distributorship should be increased immediately . Consumers should be saved from the monopoly of dealer .

Kindly solve our problem at the earliest.

Shiva Nand Upadhyay
Charitraban Buxar