[Resolved]  Indane Gas — Careless phone booking and unavailability of home delivery

sir I m mukesh kumar for distt. haridwar uttrakhand the complaints haridwar Indane Gas complaints agency, adelivery.on the my home is villege jagteepur agency and timeing offies of booklt silp time 8am to 9am for the my adress for home delivery. for I am trying to book gas through telephone either they do not attend the phone or after attending they make lame excuses and disconnect the phone even after completely hearing the booking details. After repeated dialling, they simply say a booking number and disconnect the phone before hearing the address for home delivery. They always

sir I m mukesh kumar for distt. haridwar uttrakhand the complaints haridwar Indane Gas complaints agency, adelivery.on the my home is villege jagteepur agency and timeing offies of booklt silp time 8am to 9am for the my adress for home delivery. for I am trying to book gas through telephone either they do not attend the phone or after attending they make lame excuses and disconnect the phone even after completely hearing the booking details. After repeated dialling, they simply say a booking number and disconnect the phone before hearing the address for home delivery. They always

never give home delievery. always give a comment to transfer the gas connection

To,
The Officer Concerned
Indian Oil Corporation
Haridwar

Dear Sir,
I am Sunil Kumar Gupta working in NTPC, TVHPP, Joshimath. I have a Gas Connection with Consumer No. J15020. The date of issue of this connection(single cylinder) is 06.06.2007.
The Gas Agency at Joshimath is being run by Joshimath Gas Service(probably a unit of GMVN).
I have been running for last 2 years for issue of DBC Connection at this Agency but have not been issued the same till date. Every time I go to their offfice, I am said that there is no DBC Connecion available with them at present. Further, they say that their is no need for submitting any application for issue of DBC (and if I insist on taking the my application, they don't take the application) and I am asked only to bring the original papers of SBC(single bottle cylinder) whenever the DBC is available. Till date they have always said that DBC is not available. The attidute of the personnels of this gas agency is also very disturbing & non-responsive.
Kindly, inform me if it takes more than two years to avail a DBC connection for a connection which is around 4 yrs old and when can I get the DBC.
Regards,
S.K. Gupta