[Resolved]  Indane Gas — poor supplies

I am Sethuraman.G residing at Sithalapakkam, Chennnai an indane gas customer with Prarthana Gas Agencies, Mooarasempet, Chennai and my consumer no is 17068. I got the last delivery on 15th DEC ’07, after that I booked for another on 5th JAN’08 through telephone, but they informed me that the possible booking date is only after 25th Jan’08. I went 3-time to the agency and asked for the reason they did not give the proper answer. Finally I went today the 6th FEB’08, I found that in my name they have already delivered one on 5th JAN’08 to someone else, I was shocked and they informed that I can get the supply only after 10th FEB’08. I have 2 Cylinders, one already over last month, the other may over in one or two days after that I have no possibilities to go for firewood and kerosene stove. Hence I request the respective authority to take immediate action.
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Aug 13, 2020
Complaint marked as Resolved 
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This is not a an individual compliant this is the interest of all customers....
I am not only complaining my problem this proble is happenning each & every customer who is having the connection in the below mentioned agency....people are giving one single answer to everybody that there no gas supply from company itself..... and also if we get the filled cylinder we need to wait minimum of 4-5 days after 15 day's of booking the cylinder over phone or personally....This agency we have observed that they are directly selling to the Hotels & Choultry in Higher price.
and they are cheating the customer by saying no stock..... This agency is located in
Rudreshwara agencies
Gubbi
Near herur, tumkur dist,
Karnataka
Hence I request the respective authority to take immediate action.

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