[Resolved]  Indane Gas — non supply of gas

My service provider of Indane gas is Gas & Novelties, Srirampore, Hooghly, West Bengal. It do not register any booking within 15 days of delivery of previous gas. I booked a gas on 13.02.2010. Till today, there is no supply. In that case, I have to run my kitchen with one cylinder of gas for two months. Is there any rule of Indane for the said 15 days constraint? Supply man also takes Rs.11 extra for the delivery. His version is that the distributor did not pay him anything for supply and his income is only the compulsory tips paid by the consumer. Further, gas is easily available by paying Rs.425 - 450 from the supplier. All the sweet shops in the area of Sheoraphuli & Baidyabati are using domestic cylinders. Wherefrom they get it? The problem is very acute.
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Aug 14, 2020
Complaint marked as Resolved 
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Sir / Madam

My Cons. No. 13615. I booked the gas on 29 - 01 - 09 and got the booking no. 10937. But still today on
dated 12 -02 -09, after the 14 days, I have not received the gas cyclinder. My family suffer a lot. From last 5 days, I called the gas agency name :- Dagar Gas Service, Address:- Plot No.- 21, Pocket - E-20, Sector- 3, Rohini, Delhi- 110085, but every time said gas cyclinder delivery on tommorow.

This happening not the first time, last number of times this gas agency create the same problem with number of times and with number of peoples.

Please sort the problem, because no. of peoples suffer with this.

Thanks

Vikram Kathuria
207, deepali, pitam pura, delhi - 34
Mobile :[protected]

C. No. 13615
Gas Agancy :- Dagar Gas Service
Plot no. 21, Pocket - E-20, Sector-3,
Rohini- New Delhi - 110085
Ph.[protected] / 27524684
i would like to draw the attention towards the foul behaviour of gas agency chatterjihat gas supply, shibpur, howrah . the agency is no more interested in suppling the gas and asking us to get it transfered as he does not have proper transportation arranged although he charges for the delivery.
our consumer number is cg 8015.
Dear Sir,
I am a consumer of Indane LPG. I have got transferred my LPG Connection from Delhi to Meerut on genuine grounds. The new place near by agency M/s Vijayant Gas Service, Meerut is delaying providing the Cylinders.

The concernds are requested to kindly do the needful for providing me filledup cylinders.

V.K.Mauriya
Sr.Engineer(Civil)
NTPC Ltd
my customer no is GT 5173 registered with manju gas service, agra and i booked gas with them on 30.12.09, but is soory to complaint that even after repeated reminders and requests they have not delivered me gas refill, yesterday i was shocked to know that they state that my cylinder has been delivered to me. It looks like that hawker might have sold the said cylinder in open market and they are protected this offence, moreover their supply system is , we customers are regularly facing problems with the company.My request with the concerned authourities is to expedite my delivery of cylinder and enable such system that customers may not face regular problems.
You are getting the booking done in 15 days, which is much lesser than the booking gas period of 21 days which is implemented in rest of the country. The basis, the reason and conditions of the rule are described on this page.

http://welkinizer.com/2010/02/08/is-21-day-gap-in-booking-a-rule/

The extra money that your deliveryman is taking from you at the time of delivery is illegal and you should not pay it at all. The gas charges that the dealer asks you to pay(the amount printed on the bill) is inclusive of delivery charges and thus no extra payment is required. You should complain about such a practice to the sales officer of the company for your area. You can find the number of this sales officer on the mandatory information board which is on display on every gas agency.
Indane Gas dealer Nath Traders (Kailash colony) has nearly stopped taking phonecalls for gas booking. It takes Hrs to give the Consumer No and after that no response. I booked my gas around 6 days back and I was assured to get the same within 3 days. I tried contacting them on their phone 29230474 and 29238762 nobody picked the phone... The bell was going on both the phones. It seems deliberately they are not taking calls. This has happened to me in the past as well.

Consumer No 18261
Kandhari Gas, Plot no. -A/63, Pkt-00, Sector-2, Rohini, Delhi-85.
Customer No.- KM00679, Usha Rani Sarkar
After booking gas cylinder on 24th March 2011 booking no.-12080 till date no delivery has been done.

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