Indane Gas — Not getting refill after 45 days as well as DBC

sir I am Mr, Shabbir from jehanabad ( Bihar). My cosumer no. is 16841. I booked for refill on 30 Jan 08. but till date I did not get it. when I enquired they to me to wait for futther 20 days. this thing is not happing first time, this is a routine business for them. At least 90% consumers are suffering with this deases provided by local gas agency( Jehanabad). Staffs working in this gas agency are very -very rude. They have made their own rules & regulations. They behave as they are dictator & independent of all rules & regulations of Govt. as well as of Indane. A gentle man can't wish to talk to them. This may be the worst Gas agency in India. I even didn't get the DBC After four months as I have no links/ approach.I am surprised how indane has alloted agency to people like this. Sir, Kindly do the needful If you can. Thanking you.