[Resolved]  Indane Gas — Gas agency not picking up phones to book the cylinder

Indane Gas Bilaspur Chhattisgarh Branch, Not picking up the phone[protected], 93, 94), always misguiding about the dilivary, not giving correct information, I am software professional and they are saying some computer software constraints which is making problem while booking it is not justified as I understand all about limitation and advantage of software, they are giving dilivary to the hotels in the name of coustomers whome they are making fool. Indane Gas Bilaspur, Chhattisgarh is going worst day by day for coustomer and better in black marketing.

I am using indane gas. Gas agency name is mansarovar Inadane Agencies, . they are having the land phone numbers [protected]- Most of the time they are not picking up the phone. Indane gas agencies are cheating the consumers. They won't lift the phone or simply phone not in service message. we are facing the lot of problem b/c i am a employee, my office timings are 8am to 5.15pm and i will reach home by 6pm. so at that time when i go to gas agency, it is closed. so i have to book the cylender over the phone only. but gas agency not lifting the phone. so please take the necessary action on it.

Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.

Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.