[Resolved]  Indane Gas — Leakage Cylinder Supplied

I Sangeet our consumer No. 41004 recd one cylender on 29.05.08 from Amar Gas Service, Behari Colony Shahdara Delhi-32, Phone nos. of Agency[protected], 22307197, From the Bigning of Next day I Complaint for Leakage in cylender to Agency People on phone & also informed to Helpline No. provided on delivery slip,

Man came from Helpline and check cylender & Informe that the leakage came from cylender PIN & also informe to ask to Agency to Replace the cylender.

Same time I contect with Agency and ask for cylender replaced
They informed that will replace today on 30.05.08

But till date cylender not replaced by Agency After giving lot of reminder to Agency

Please Take it urgently

Sangeeta Sharma
Connection No. 41004
Mob.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I(Mr A.K Verma)My consumer no.11108 and I am a resident of RZ-215B dada chatri wala marg part -1 gali no 10 Rajnagar-I, Palam Colony, New Delhi (My cell No. is [protected]) Gauri Enterprises (Indane Gas) is the distributor for my connection.On 7th july2010 i recieved delivery of my gas cylinder, since that day the cylinder which has been dispatched to me its CONTINOUS LEAKING.Flow of leakage is very high and GAS HAS BEEN TAKEN OUT FROM CYLINDER.From last two days im trying to contact GAURI ENTERPRISES, about 40 times i have tried to call EMERGENCY NUMBERS([protected] [protected] ) and even customer service numberS.Customer service remians busy and on emergency number nobody is receiving my call.Infact i have proof to validate my point.But I am very sorry to bring to your notice that there is no response from them.NOW THIS IS VERY SERIOUS ISSUE, BECAUSE IF SOMETHING WRONG HAPPEN WHO WILL BE RESPONSIBLE FOR THIS.THIS IS VERY CRITICAL ISSUE CONSIDERING THE SAFETY OF CUSTOMER.WE ARE PAYING FOR THE SERVICES THEN ALSO WE ARE NOT RECEIVING THE SERVICES IN TERMS OF QUALITY AND QUANTITY.

Kindly look into the matter and ask the distributor TO CONTACT AS SOON AS POSSIBLE SO THAT WE CAN USE OUR PAID SERVICES FULLY WITH TAKING OUR SAFETY AS MAIN PRIORTIY

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