[Resolved] Indane Gas — Casual Attitude

[Resolved] Indane Gas — Casual Attitude

S SHASHI from New Delhi, Delhi

Dated: 30th August, 2008 Sir/Madam, I am consumer of Indane Gas. Our area service provider is “SUKH-DHAM GAS SERVICE”, C-8/4, Shopping Centre, Lawrence Road, Delhi-35. It is our long experience with them that they never respond on phone. For any problem, we have to go all the way to their door step, quite far from our residence. For instance, on 29.8.08, leakage was detected in cylinder. I tried to contact the Gas Agency on phone but I could not do so and Field Officer’s Mobile was also out of reach. Help Line Numbers 23411282, 23411654 & Emergency Nos. 23841235, 23846584 were also out of reach. I had to come back from my work place and lodge the complaint in person. Today again, I had to rush to their office for registering my complaint for leakage but that proved fruitless and complaint was not attended to. I requested them to give Complaint Book, I was told that Complaint Book cannot be given, as being the last day of the month, the same has been sent to IOCL. Further more, their delivery personnel, while delivering gas cylinder, never carry weighing machine and are reluctant to weigh the cylinder. It is requested that “SUKH-DHAM GAS SERVICE” may kindly be instructed to be customer friendly and caring. Thanks. Yours faithfully, SHASHI VAISH Consumer No.A10285 C-4/108-A, Keshav Puram DELHI – 110 035 Phone: 27107954 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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SHASHI

from New Delhi, Delhi

Indane Gas — CASUAL ATTITUDE BY THE GAS AGENCY

Dated: 30th August, 2008
Sir/Madam,

I am consumer of Indane Gas. Our area service provider is “SUKH-DHAM GAS SERVICE”, C-8/4, Shopping Centre, Lawrence Road, Delhi-35. It is our long experience with them that they never respond on phone. For any problem, we have to go all the way to their door step, quite far from our residence. For instance, on 29.8.08, leakage was detected in cylinder. I tried to contact the Gas Agency on phone but I could not do so and Field Officer’s Mobile was also out of reach. Help Line Numbers 23411282, 23411654 & Emergency Nos. 23841235, 23846584 were also out of reach. I had to come back from my work place and lodge the complaint in person. Today again, I had to rush to their office for registering my complaint for leakage but that proved fruitless and complaint was not attended to.

Further more, their delivery personnel, while delivering gas cylinder, never carry weighing machine and are reluctant to weigh the cylinder.

It is requested that “SUKH-DHAM GAS SERVICE” may kindly be instructed to be customer friendly and caring.

Thanks.
Yours faithfully,

SHASHI VAISH
Consumer No.A10285
C-4/108-A, Keshav Puram
DELHI – 110 035
Phone: 27107954

praveen dixit

from Delhi, Delhi

Sir,
I am customer of Aaradhana indane gas service dist- Banda (U.P) .My customer no is BD 04576.
I booked my cylinder dated 19.07.2009 but in the agency they said ther is no home delivery the gas is distributed from the place near sankatmochan mandir.I went there and after an hour i got success to get a cylinder but the cylinder was liekege .I complaint to an employee who is present there, but he refused to change the cylinder .In tme same time Mr Sharma (husband of Mrs Aradhana Sharma ) came and abusingand shouting on me .When i requested to him to change my liekage cylinder he said I would not do anything .I still requested to him he pushed me and manhandling with me with some employies. I am verry much frustated .I am a Government servent and such an insult before a huge crowd .Icould not bear it .The Liekage cylinder is still kept in my house as such.Please take some disiplinery action against the agency and give me justice.

vikas_mits

from Noida, Uttar Pradesh

IT company — Gas Leakage problem - Vary Casual Attitude

Hi All,

Looks like the service of Yadu Gas service is getting poorer day by day. They donot have any delivery commitment. On top of it, i logged a complaint with them on friday about the Gas Leakage Issue. Looks like there is some problem either with the Cylinder or the Regulator. They didnot attend the problem yet. I told them that day that its very critical and Gas is leaking very fastly. Since then no updates. I tried calling them on saturday, sunday and Monday but unable to reach all their numbers. All busy all the time. We are not using our Gas for last 3 days. Wanted to escalate this to Indian Oil Corporation. Can anyone please tell me any email id or contact detail so that i could escalate it ? If they cannot understand the criticality of the leakage, they have no rights to continue their services.

Thanks...Vikas

suraj parkashhhhhh

from Gurgaon, Haryana

my name is suraj parkash my gas consumer no. 1376 on bedi gas agency B-43 31/2 Pushta Kartar Nagar, Bhajan Pura,
Delhi
he will late for delivery my cylinder every time when i am complaint than say we dont have stock of celender please correct my problem with imdiate effect.

regards
suraj parkash