[Resolved] Indane Gas — No booking Facility | |
I am a consumer of Indane Gas, through MODERN GAS AGENCY, Badamtala, Bally- Howrah (W.Ben). Their numbers are[protected]/3649. All the times the phone are kept disconnected, and rings only after the office closes. No mobile ( SMS ) booking number are given. In emergency situations customers have to go to the agency for bringing cylinders, instead of paying the delivery charges. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
sir i am an costumer of mahendra gas nagod dist satna. my mi no is 636.
Respected sir, our dealer is not properly working and not following any of your rules. there is not any facility. my complain are as follow.
1. we have to take dealivery from his godown after paying dealivery charges.
2. not proper response in telephone.
3. for one cylinder we have to request about 7-8 times. first for booking, afher that we have to call him for checking wheather our due date has come for payments or not. after booking date he takes payment from us after 7 days and give receipt of booking date. and after receipt we have to call him for deleviring of our rifills. when we call he says that take dealeviry from our godown our i will send after 3-4 days.
4. main problem is that he is giving one cylinder in approx 35 days. he is saying that next booking will be taken after 22 days from the date of delivery. in booking date and receving rifill there is minimum 10 -15 days differeence.
According to my knouwledge these or not company rules. i have already given written complain to our dealer but he is not responsing. please help us.
Respected sir, our dealer is not properly working and not following any of your rules. there is not any facility. my complain are as follow.
1. we have to take dealivery from his godown after paying dealivery charges.
2. not proper response in telephone.
3. for one cylinder we have to request about 7-8 times. first for booking, afher that we have to call him for checking wheather our due date has come for payments or not. after booking date he takes payment from us after 7 days and give receipt of booking date. and after receipt we have to call him for deleviring of our rifills. when we call he says that take dealeviry from our godown our i will send after 3-4 days.
4. main problem is that he is giving one cylinder in approx 35 days. he is saying that next booking will be taken after 22 days from the date of delivery. in booking date and receving rifill there is minimum 10 -15 days differeence.
According to my knouwledge these or not company rules. i have already given written complain to our dealer but he is not responsing. please help us.
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+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
How to order a refill with the above difficulty?