[Resolved]  Indane Gas Company Dealer — being forced to surrender a cooking gas connection

Address:

Ludhiana, Punjab

Sir/ Madam
Myself and my wife are doctors and we have two DBC Indane cooking gas connections ; one in my name and the other in my wife's name, for the last about 20 years. We are using it purely for domestic use. Now our dealer says that there is an instruction from the Indane company that one couple is eligible for only one connection.Hence he has asked us to surrender one of the two connections.
I want to have a confirmation from the Indane company whether such notification has been issued by it to the dealers? Or is it a malpractice by the dealer himself?
As there is no shortage of cooking gas at present, this type of restriction is not justified.Cylinder being very expensive , only the minimum number of refill cylinders is purchased by the consumers.

Being doctors we have to offer hot water or even tea to our patients and employees ,totally free of cost on humanitarian grounds; hence this should not be considered as commercial use. Secondly ,having lots of social contacts ,we have relatives and friends visiting us frequently. Our requirement is minimum two cylinders per month.
I request you to deal with the matter urgently.
For the time being I am only lodging a general complaint against the Indane company for issuing such instructions to its dealers. However if the dealers themselves are trying to play any tricks then I shall provide the details of our dealer.
With regds
Dr. Jasbir S Chugh
Mob. [protected]