[Resolved]  Indane Gas Connection — Gas Connection not giving due to Applicant outside India

My booking no. 448 dated 30/05/07 from Erumathala P.O. Pengattuseri for Indane Gas connection has been sanctioned and given intimation letter saying applicant has to come personally with certain document. However I am working in Qatar and unable to go due to non-availability of leave etc. This I informed to the Agency however they (Agent Tel:[protected] notified that the connection will be canceled if I did not go personally there. I informed that any document such as Power of Attorney etc. in my wife's name can be given, however they are not accepting. I want the connection without going there as it is not possible for me to go only for this by loosing my job. PLEASE ADVISE. The customer care cell of Indane Area office, I.O.C., Panampally avenue, Cochin-36, Tel.[protected] is not responding any time. Why they are saying this Customer care Cell. I want to take up the matter with the respective authorities. PLEASE ADVISE