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[Resolved]  Indane Gas Cylinder — Very worst service from Tambaram/ Guduvanchery PATTAMMAL Gas Agency

Sir/ Madam,

Reg: Problems facing while booking for new cylinder.

" Worst response from the incharge persons ( In particular at TAMBARAM Pattammal)"
" Not answering for the queries, simply disconnecting or just keeping the receiver open"
" Booking at Guduvanchery - Missing from the records"


We are residing at Urappakkam and our agency is Pattammal Gas agency.
Usually we used to book at Guduvanchery branch office. "Our No is : 31291"

Till now it happened two times that Booking at GUDUVANCHERY is not reflected at TAMBARAM.
If we call to Tambaram office their way of treating customer is really worst.

Inspite of waiting for very very long time to get the connection( almost 20 - 30 mins) they simply say yours is not booked. then what's the point of having GUDUVANCHERY office and booking over there.
Then they it will be taken as new booking on that day.

Sep 12 09 we booked at Guduvanchery. Till now we did not get cylinder. If we enquire at tambaran (since they only have te phone) they say your name is not there.

This is not the first time it has been happening regularly. I don't know wher to complaint about this that's why i am complaining here.

Please please please .. try to solve this scenario

please take necessary action or at least tell them to treat the customers as human being not like a DOG.


Thanks,
Surendar
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

Comments

pattammal gas agency(indane) — gas connection issue

Hi folks

i am using your gas connection for the past 15 years but now i feel so bad that i am using your connection and i am ashamed that i am getting such a dam and worthless help and support from you people. the problem that i am facing now is gas leakage issue for the past 1 week and regarding this issue i had spoken with your local and as well as to main agency for my locality but still now no solution and not even a response from you people. you people cant even isolate the issue and provide a solution for my issue and not even a temporary or alternate solution for my issue. fyi i casurely say that you have people for fit for nothing and worthless people and i am sorry for saying this but the situation is more bad then this which makes me to use some profinities but being a proffesionalist i dont want to use it

my connection details

connection no 30428

cust name Karpagavalli.S
please check with my previous complaint notes if you people are read and undersatnd that comments
Yes. What Surendar is telling 100% correct. They are not at all responding properly. We thought of transferering to another agency. Guduvanchery office is waste. Here in Guduvanchery almost all people are suffereing who is having gas connections with pattammal agency. Other agencies are supplying better than this agency. IOC should take necessary action for this.

Regards
Murali
Oh. i have shifted my home from ambattur to urapakkam. Even i have some problem over there in pattammal gas agency regarding transfer of cylinder and leakage of gas(while in ambattur itself).But I have spent a lot for transfering. But now after seeing these comments, I'm planning to surrender indane gas and take new services like bharath or HP which I heard is better than Indane.

Regards
Sundara Bharathi
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Indian oil never take action against TAMBARAM Pattammal or perugaluthur saravanan, because sales manager and area manager getting the Rs50000/- as bride every month. These agencies sold the gas in the hotel, tea shop and vehicles.

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    Indian Oil Corporation [IOC] Phone
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    +91 98 4882 4365
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