[Resolved]  Indane Gas — Delay in Gas Cylinder Delivery

My Consumer No:26947
with Narain Gas Service, Aliganj,Lucknow

booked my request for refilled gas cylinder on 17/01/2008.
Booking No:48192
It appears that they have permanently removed telephone receiver from the crendle. Always getting engage tone.
Till 23/01/2008 the refilled Gas Cylinder has not been delivered.
Is there any scarcity of Gas or this is created problem locally.

Ravi Shanker Sinha

My Consumer No:10719 with Rajflame, Najafgarh Road, New Delhi

booked my request for refilled gas cylinder on 03/12/2008.
Booking No:1461
It appears that they have permanently removed telephone receiver from the crendle. Always getting engage tone.
Till 17/12/2008 the refilled Gas Cylinder has not been delivered.
Is there any scarcity of Gas or this is created problem locally.

Govind Singh Rawat

RESPECTED SIR,
I had booked a cylinder with M/S Robertsganj Gas Agency Robertsganj Sonebhadra (UP) Consumer No.007708, till date, the same is not delivered to me within 21days, I went to the agency to booked again and to enquire about it, but they cannot book cylinder they say to me that after delivery of 21days we booked then I request for complaint and the staff had used filthy language against me after lodging complaint.
Vijay kumar singh
c/o.Ajay kumar singh
ward-20, Robertsganj Sonebhadra(UP)
contact.[protected]

Hi,
I am in urgent need of gas cylinder and so I have booked today my cylinder request to Tanushree Gas Agency, Pratap Nagar, Mayur Vihar Phase 1, New Delhi-91. The agency replied me that it is unable to deliver as there is shortage of gas and there are already many pending requests of cylinder delivery and it will take 2-3 days.
However, I always find agency's delivery man selling cyliders in black charging extra money of Rs 100-150 and that too at a distance of hardly 50-100 meters from agency office. When I informed this to agency they asked me that I should catch those delivery men.
I want to know if it is not the responsibility of agency to check their delivery men functioning and to find out if they are not selling cylinders in black and also the cyliders are delivered with its full volume of gas as it is found so may times that cyliders are delivered with lesser volume of gas.
I also want to know if it is not responsibility of Indane to find out whether their distribution agencies are functioning properly or not . Has there been any auditing of these agencies by Indane.


Thanks & Regards
Mitesh

1. It was found since last 10th Month The Gas destributer M/S BIRSAMUNDA GAS AGENCY at BARGARH (Orissa) is not capable to deliver cylinder's in time. They are taken up to aprox. 20 days from the date of Booking.
Finaly we have recieved the cylinder after 41 to 45 days of previous issue of cylinder.

2. Many times it was found that they are not recieved/Attend the phone call.
3. Is there no any Home Delivery facility for Our residential area Cement Nagar Bardol. The distance Between Dealer's Office to Cement Nagar is approx 4 KM only.

Cutomer # [protected] (20146)
Booking # [protected]
Booking date[protected]

Respected sir,
please tell us that, is there any home delivery for our resident ? because all time delivery agent said that this facility is only for government officers or political leaders and refused our request. And Many times it was found that they are not recieved/Attend the phone call.
I had booked a cylinder from Robertsganj Gas Agency Robertsganj Sonebhadra (UP) Consumer No.20146. And also paid my fees before 8 days. but still i am finding a way to get it. If there is any rule for receiving my gas cylinder please help me on [protected]. I shall be highly obliged to you.