[Resolved] Indane Gas Delay Delivery From Shivashankar Gas Agencies - Chennai - 116 — Poor Response from Shivshankar Gas Agencies

[Resolved] Indane Gas Delay Delivery From Shivashankar Gas Agencies - Chennai - 116 — Poor Response from Shivshankar Gas Agencies - Chennai 116

M murugan from Delhi, Delhi

Poor Response from Shivshankar Agencies O/o Geetha Rajamahendran 13-B, Kunrathur Road, Poruru, Chennai 600 116 [protected] 24827924 [protected]@yahoo.com Sir or Madam My Primary Complaint that I am a customer of Indane since. My Consumer code is 49944, your agent for gas cylinder supply M/S Shivshankar Agencies, 13-B, Kunrathur Road, Porur, Chennai 600 116, Tamilnadu has given the following nos.[protected] 24827924 for booking gas refill. At first no response, no pickup phone at the booking time. Otherwise every time recording " phone is busy, please call after some time" is playing. I am trying these numbers since last 5 days but never got a response or pick-up phone. It is common phenomena that for booking a refill you have to try continuously for 15-20 days, you will feel lucky if agency people pickup your call. Last time I booked from on the spot, at that the lady present there said that the cylinder will be delivered within 3 or 5 days but no response till 12 days. This procedure continued every month. I am not only there are many customers to face this problem. But Members if pay extra money (Rs.600) immediately got the cylinder Please take necessary action against the agency so that they can improve upon services. Further the quantity of gas supplied in the cylinders are less, earlier one cylinder was serving for more than 25 days time, now it hardly lasts for 15-20 days, Since last fifteen days I am trying to book a refill but unable to contact them as the numbers mentioned above are continuously busy or not responsible, Once again repeat our problem I have booked the gas 20 days before at the counter. They said to delivered the gas after 1 week, but till date it is not delivered i am facing a lots of problem, they are telling it will come today and tomorrow but nothing happening till date Please improve upon services of your agents. Please take on top priority and helping to people. Thanks Murugan Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ashish Singh

from Pune, Maharashtra

Indane Gas Cylinder — BAD CUSTOMER SERVICE

Sub.: Gas Connection No.V-4088 – VIKASH GAS AGENGCIES,
C 31/4 A-1 ENGLISHIYA LINE,VARANASI, U.P

Cylinder booked on[protected] but supply not given even after repeated request till[protected]...

R.ANANDARAJ

from Chennai, Tamil Nadu

I registered my additional gas cylinder on December 2005. but till date I couldnot get that additional cylinder. kindly provide me immediately.

my details.

Customer No.15589
Saba gas agency.
Maduvangarai,
Chennai.
Tamilnadu

saiprakavi

from Chennai, Tamil Nadu

Shivshankar Agencies,Porur,Chennai,TamilNadu — Late Delivery of refil Cylinder

Tere is alway delay in delivering the Refil Cylinder from this
agencies. This month I booked for refil cylinder on 1st Oct, 2008
and my WL No.605 and delivery within 10 days.On checking
to day i am being informed that due to short supply the booking
of 23rd sept, 08 is still pending and for me it will take one more
week.That means one gas cylinder has to be used for 30to 35 days
on the mercy of the agencies.

we want to know what is the reason for delay in delivering the
cylinders in time.Where as per the Govt there is no shortage of
household Gas.

Lata

Sadhiya Banu

from Chandigarh, Chandigarh

Indane Cooking Gas — delay in gas cylinder supply

Dear Sir,
Im Syed Ibrahim a resident of Palavakkam and is a customer of Indane cooking gas with malaviya avenue. My consumer number is 67409. I bought last gas cylinder from the gas agency on 1.9.2008. Booked for the next cylinder on 23.9.08 exactly after 23 days as per the ules. They replied that they will Distribute within a week. But after 2 weeks when I made a call to them they replied it will deliver within another week. Again I called them on after a week today on 15.10.08 they say that it will take another 2-3 days to get the supply. Now my second cylinder is also going to be empty as it has been almost 45 days from the date of supply of the last cylinder. The customer service in this area is very bad and the customers are to bear all sorts of disturbances in their routine usage of cooking gas. This is desparate and i request you to please take necessary action in this regard. please see to it that we receive the supply as soon as possible.

dhanasekaran r

from Coimbatore, Tamil Nadu

supply of cooking gas cylinder/indane — delay in delivery/not responding phone calls

consumer number 5867-name r dhanasekaran
name of dealer sree alagar indane agencies no-2 netaji road, thirunagar iii stop thirunagar
madurai 625 006-

waiting list no 6592 due for delivery on[protected] AS PER THEIR INFORMATION) WHEREAS WE ARE YET TO GET DELIVERY FURTHER MORE THEY ARE NOT ATTENDING PHONE CALLS THEIR BOTH PHONE NOS. ARE NOT ACCESSIBLE
THIS IS NOT THE FIRST TIME I AM MAKING COMPLAINT THEM(.) ON PREVIOUS OCCASION THEY DELIVERED IMMEDIATELY I MADE COMPLAINT() WE ARE HAVING GAS CONNECTION SINCE 1982 AND WE NEVER HAD THIS KIND PROBLEM WITH PREVIOUS GAS SUPPLY AGENCIES .

PLEASE ASK THEM TO ATTEND PHONE CALLS AND ASK THEM TOBE PROMPT IN SUPPLIES

THERE MAY BE PROBLEM IN SUPPLY DUE TO CURRENT LORRY STRIKE()
HOWEVER IT DOES NOT PREVENT THEM FROM ATTENDING PHONE CALLS AND ADVISING CHANGE IN PROBABLE DATE OF DELIVERY

THANKING YOU IN ANTICIPATION OF YOUR PROMPT ACTION AS IN THE PAST

DHANESEGAHRAN

Saravanan TRB

from Chandigarh, Chandigarh

INDANE - ShivShankar Gas Agency — Transfer

Dear Sir,

as i am holding LPG from INDANE & staying at Porur. I am shifting from 20th April onwards to Vandalur.

Hence, kindly advise me what to do next.

M.L.V.Krishnan

from Palghat, Kerala

I would like to transfer my gas connection which is services by your agency to my daughter-in-law with whom I am staying. I intend leaving the place to stay in Andhra. I would like to know the procedure. Please let me know
M.L.V.Krishnan

mrinmoy sarkar

from Kolkata, West Bengal

B-fone — Regarding delay in delivering of B-FONE connection.

Dear Sir/Madam,

Sub - Regarding Delay in delivering of B-Fone.

This is to bring under your kind notice that myself Mr.Mrinmoy Sarkar , Resident of Manikpur , Durganagar,kolkata=79 , has suffered a lot owing to this company named is HILTAKE ELECTRONICS(P)LTD.[P-17 , Mission Row Extension,kolkata=13] actually , i have deposited on amount of Rs.500 with this particular company for my B-FONE connection within maximum 15th days but unfortunately the connection is still Pending from their side i.e. HILTAKE ELECTRONICS(P)LTD..
No Action is being taken against my repeated complains . as a sequel i'm geting Harassed a lot.

The purpose of launching this complain is that i want my money back or my connection which ever is possible and moreover , I want to highlight this matter so that any customer like me ,willing to take this connection should not face any sort of inconvenience in future .

I shall be highly obliged if my complain in given due consideration so that i can breath easy in such inhuman conditions.

Thanking you ,

your faith fully,

Mrinmoy Sarkar
[protected]

G.Sridhar

from Chennai, Tamil Nadu

My complaint is no different from the above mentioned by the 1st compaintant Mr.Murugan. It's horrible to hear the same answer from the agency day after the day. It's nothing but cheating. Unless severe action is taken on them, many customers will be put similar difficulties by this agency.

G.Sridhar

from Chennai, Tamil Nadu

I forgot to mention my customer ID no in the above comment. It's 17937.

Poonam Kumari

from New Delhi, Delhi

Indane Gas — delay in delivery and less quantity of gas delivered.

Dear Sir,
I am customer of indane gas and attached with Radha Govind gas agency,Kailash Nagar Delhi,with consumer ID SRG 14785.I am residing over Metro Vihar Shastri Park .I use to book my gas trhrough your service 011-1260.But its delivery is never on time and quantity of gas is also very less.Previously one gas cylinder goes upto 2.5 to 3 months but from last two delivery I ve found that it goes upto hardly one month while our consumption is as usual.This shows that the gas quantity delivered to us is not correct and stealing of gas is going on.This must be checked out at your end so that customer like us do not suffer.If we are paying you than we must expect a good service from you .Your concern in this regard will be highly obliged.

mnarayanakurup

from Kottayam, Kerala

Indane Gas Agency — Delay in delivery of gas cylinder, bad customer service

I had booked a gas cylinder on the 16th November,2010. The booking number is 2483. I have not yet recieved the supply as of now when I required it by the 8th of December,2010. On contacting them on the 8th, they informed us that we had never booked a cylinder with them before. So, we had to rebook on that day.On contacting the agency, we were not spoken to politely. This is causing us great inconvenience because we run out of cooking gas. I request immediate action to be taken up. I also hope these faults do not recur.

Sureshkanair

from Chennai, Tamil Nadu

I agree with Mr. Murugan. My experience each & every time I book is no different. I wonder if anybody is kind enough to take any action on them.

rupalunial

from Delhi, Delhi

cooking gas — EMPTY WITH IN A WEEK

WE HAD BOOKED THE CYLINDER ON 17 JAN.2011 FROM SUNDER SHYAM GAS AGENCY, VIKAS PURI, P.NO.[protected],25553988,MY CONS. NO. IS 20570 NAMED SHAKUNTALA. WE RECEIVE THE DELIVERY ON 4 FEBRUARY 2011 AND SAME DAY WE OPEN IT AND USE IT BUT WITHIN A WEEK IT IS SHOW EMPTY. THE AGENCY AND THE SUPPLIER NOT PICK THE PHONE TILL YET. I CANT UNDERSTAND WHAT IS HAPPENING WITH THE CYLINDER AND WITH THE AGENCY AND THE SUPPLIER. NOBODY WANT TO LISTEN CONSUMERS PROBLEM. SO PLEASE TAKE THE NECESSARY ACTION FOR THE SAME.

RUPA (YOUR REGULAR CUSTOMER
M-[protected]

ramjawahar

from Mumbai, Maharashtra

dear sir,
i live in K.K nagar, our supplyer is sai chitra gas agency.., they asked us to book after 20 days of delivery, after booking it takes nealy 25 days for delivery, if you call through phone they never pick up any call and they keep the receiver down always, everytime we have to go in person and remaind them..., people live in other places in i.e other agencies are supplying cylinder in 5 days. The only indane agency is behaving like that. people never answer politely they are behaving very aragant mannar..., if possible you try their number u never get, i[censored] go in person they treat us like second class citizen.

ritesh047

from Chennai, Tamil Nadu

indane gas agencies ,chennai — after booking not given cylinder

my cus no-23439, i was booked on[protected]and not deliver,then i hav taken from office on[protected],again i hav booked on[protected] but still now[protected] can't get. i hav call on office but he is not pick up the phone. addres of the indian gas agencies-sree maa kirupa gas agencies chennai 600101

Radhakrishnan anand

I am just wondering if we keep complaining about a particular Gas Agency about the service and their attitude in this website, is there is any solution for the above said problem.
If any authorities see this web site or this forus atleast care to submit to the Indane gas to solve the issue.

I feel this is total waste of time, because all these agency have money and muscle power. We poor customers only can login and showcase our feelings.

If any body got response from the concern authorities after our complaint, please inform.

Karthika.K.S

from Bengaluru, Karnataka

Poor Response from Shivshankar Gas Agencies - Chennai 116
Poor Response from Shivshankar Agencies
13-B, Kunrathur Road, Poruru,
Chennai 600 116
[protected] 24827924
[protected]@yahoo.com

Sir or Madam
My Primary Complaint that I am a customer of Indane since. My Consumer code is 26357, your agent for gas cylinder supply M/S Shivshankar Agencies, 13-B, Kunrathur Road, Porur, Chennai 600 116, Tamilnadu has given the following nos.[protected] 24827924 for booking gas refill. At first no response, no pickup phone at the booking time. Otherwise every time recording " phone is busy, please call after some time" is playing. I am trying these numbers since last 5 days but never got a response or pick-up phone. It is common phenomena that for booking a refill you have to try continuously for 15-20 days, you will feel lucky if agency people pickup your call. This procedure continued every month. I am not only there are many customers to face this problem. But Members if pay extra money (Rs.600) immediately got the cylinder Please take necessary action against the agency so that they can improve upon services.
Further the quantity of gas supplied in the cylinders are less, earlier one cylinder was serving for more than 25 days time, now it hardly lasts for 15-20 days, Since last fifteen days I am trying to book a refill but unable to contact them as the numbers mentioned above are continuously busy or not responsible,

Please take on top priority and helping to people.

Thanks
C.Srinivasan

sushantagas

from Delhi, Delhi

M/S Shiv Shankar Agencies — INDANE GAS

Cooking Gas supply delay ,no respond . Very Poor service

M/S Shivshankar Agencies, 13-B, Kunrathur Road, Porur, Chennai 600 116, ...

My consumer no - 79438

VidMad

from Bengaluru, Karnataka

I am a customer of Indane. the gas cylinder supply M/S Shivshankar Agencies, 13-B, Kunrathur Road, Porur, Chennai 600 116, Tamilnadu has given the following nos.[protected] 24827924 for booking gas refill. At first no response, no pickup phone at the booking time. Otherwise every time recording " phone is busy, please call after some time" is playing. I am trying these numbers since last 15 days but never got a response or pick-up phone. It is common phenomena that for booking a refill you have to try continuously for 15-20 days, you will feel lucky if agency people pickup your call. if they pick our call they speak so rudely to the customer.This procedure continued every month. I am not only person...there are many customers to face this problem. But Members if pay extra money (Rs.600) immediately got the cylinder Please take necessary action against the agency so that they dont ill-treat the customer..
Further the quantity of gas supplied in the cylinders are less, earlier one cylinder was serving for more than 25 days time, now it hardly lasts for 15-20 days, Since last fifteen days I am trying to book a refill but unable to contact them as the numbers mentioned above are continuously busy or not responsible. i dont understand whether there is a shortage in cooking gas stock in Indane itself ? but this is high time that some steps should be taken regarding these many complaints on a particular gas agency.. feel really bad about this M/S Shivshankar Gas agency..do plz do take the necessary step against this Agency..