Indane Gas — Delay in supply refills

sajusaju

from Chennai, Tamil Nadu

Address:

Thiruvananthapuram, Kerala

Dear sir,

I had booked my refilling my gas cylinder ,consumer( no.23180 ) on[protected] at GUHAN GAS SERVICE ,Behind Thonnal Devi Temple, pallippuram,Thiruvananthapuram . Till this day they were not ready to supply the cylinder they were reminded several time over phone.This agency never deliver the gas on time. Each time they are taking more than 40 days.
I came to know that the company rule for delivery of refilled cylinder maximum 25 days.
I request that necessary steps may kindly be taken and taken arrangements to get the cylinder refilled immediatly also to get the cylinder refilled at least 30 days in future

yours faithfully
saju.s
consumer ( no. 23180 )

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Comments

nishantd

from Chennai, Tamil Nadu

Dear Sir,
I have booked the refill over automated booking service provided by Indane gas Company in Phone No.[protected] on[protected], my Consumer no.30094. Till today I have not recieved the refill, my booking no is 238596 and when I check my status it says the Bill no.3461 and cleared and this message is being said over automated voice message from[protected] and till today[protected] I have not recieved the refill. I checked with my agency M/s.Shoba Gas Agencies Nungambakkam Chennai over phone no.[protected]/28250567 on[protected] the reply was that there are no person to deliver the refill in your area so it will be delivered on[protected] and till this hour 17-30hrs not recieved the refill. This particular agency is always a problem and I think they are not able to handle, I have been facing this problem since 1 year, I thought this automated booking will help but this is also of no use and we are not able to find the exact time of delivery of refill. Please do something on this and reslove the issue.
Nishant Dubey
[protected]