Indane Gas — Delay in Gas booking & gas delivery

Address:Faridabad, Haryana

Sir, I am costumer of Indane gas & my agency is Rainbow Gas Services, Sector-28, Faridabad. My consumer No. is R-14601. I am facing a lot for problem due to delay in gas booking & gas delivery by above agency. It is their common habits. Currently I have booked gas online on 03.03.2010 but the gas was not delivered then I went to their office on 10.03.2010 and they replied that my gas was not booked. After that they booked on the same day. Now they considering my booking on 10.03.2010 and not taking my new booking on 02.04.2010. They said for new booking on 07.04.2010. Hence requested that please consider my complain and booked my gas today i.e. 02.04.2010.
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Indane gas booking issue — Delay in booking and delivery

I have shifted my residence from Delhi to Shalimar Garden Extn 1 , Sahibabad Ghaziabad. My connection no. is 3265562 and the dealer"s name is United Gas Company. Sector 3 Shopping Centre Rajinder Nagar Sahibad.

This distributor always create problems in delivery of Gas. Nobody picks up phone in his , we have to personally go there for booking. Another issue , he delivers the Gas after 15 days of booking and booking he takes after 21 days , hence if calculate we get one cylinder in 45 days. I have given complain so many time but all in vain. The hocker does black of cylinders with mutual understanding of dealer. The hocker sells the cylinder for 500 Rs.

This is not fair. I am giving this complaint and if nothing has been done we will lodge the complain to the highest authority in IOC.
This month I have booked the gas on 14.10.09 and booking no. is 16691. Today is 25.10.09. Nobody even bothered to deliver the cylinder.
We are having lot of problems and shall be grateful if you kindly look into it and sort out the issue.

Regards

Sandeep Saxena

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