Indane Gas / Gas Cylinder — till not yet delivered

I'm Thiruppathi from (Alanganallur-Edayappatti ) Madurai, Tamilnadu. Our gas customer no - 13638.

For many days the service of the Indane is very poor and as a Consumer we are suffering.
Dear Sir,
Last week, we have received only information for gas cylinder comes from madurai - pudure agency office and alloted for above customer no, but we heared in mobile phone every one and half month(1 1/2) loadman says and calls to few customers comes to all on his own area, distance between from house to loadman says area - 15 kilomtrs, really we have no two wheeler vechicle suppose urgency we borrowing bycychle or two wheeler got from friend cirucle, then after going to arrive that place, but loadman saids very cooly cylinder's finished, So after one week later we comes to your area.This probelom everymonth doing here... what can we do ?.. we are think they are sold black sale. we don't know anythink about it.
why ? to submitt this complaint, because my mother operations two eyes.. she can't work nature stove and my father can't walk to anywhere? i am also staying outside.. ..
That's why submitted this complaint to you.
Sorry for the trouble!!
I hope till onwards do the needful help and co-operation to us and all people.
Pls don't mind above it ...
Thanking you,
BY,
K.T. Edayappatti.