[Resolved]  Indane Gas — Delivery of defective cylinders

Address:

Hyderabad, Andhra Pradesh

SRISAILA GAS SERVICES, INDANE DISTRIBUTORS, Shop No. 15, Bolck No.3, RBR Complex, Miyapur-49.

I am resident of

G-9, Priyanka Apartments,
Near e-Seva, Miyapur,
Hyderabad- 49.
Consumer No. 45097.


SRISAILA GAS SERVICES, INDANE DISTRIBUTORS, Shop No. 15, Bolck No.3, RBR Complex, Miyapur-49.

I am resident of

G-9, Priyanka Apartments,
Near e-Seva, Miyapur,
Hyderabad- 49.
Consumer No. 45097.


I am in Miyapur area. SRISAILA GAS SERVICE is delivering defective gas cylinders quite often. This is the six time we have been delivered a defective cylinder in last one year.

There are two kinds of defects with the cylinders which are delivered.

a. On just removing the cap of the cylinder, gas gushes out very fast. This is caused by the defective valve in the cylinder.

b. Gas leaks through the sides of the cylinder-regulator joint, when the regulator is turned on. This is also because of defective valve.

I have faced these two issues with the cylinders delivered by this gas agency. It is a greatest life threat and it can lead to very serious accidents if not noticed.

Normally before delivering cylinders to consumers, all the cylinders should be inspected properly and given ISI seal. However nowadays defective cylinders are also delivered with ISI seal. This is the most miserable part. This is dangerous for not only the consumers who purchase it, but also for their neighbors.

I raised my concerns to the authorities of gas agency, but it is of no use. Gas agency does not take any steps to correct this issue on their side, instead they blame the consumers and try to pass the buck. We have been given an emergency number : [protected], but could not connect to this number (It is always switched off).